FirstCry Customer Relation Officer Reviews

Likes

I joined as CRO right now assistant manager is very good compair to other brands i love my work always work is first preparation in my life.

Dislikes

Promotion wise ok but salary wise very worst... Im a Assistant manager salary 18000. Im handling Sr.Cro salary 25000 it very terrible. In case I resigned my work only reason the salary..

Likes

It is defintely a good company with a lot to learn about products. And the salary package wise is also good.

Dislikes

The work culture is very bad, as the Managers are given unnecessary pressure on sales and other KPIs. People are asked to open the stores late at night if the sale is less. No resolutions are being given for any problems and lastly even with follow ups the managers and staff are responsible

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like working at firstcry.com I like all the things in firstcry.com I like the most meeting with all new cute kids everyday . I like fresh and kidee atmostphere . And all time i am learning new things, information to inhance my working experience. I love to do working here.

Dislikes

No dislike about working at firstcry.com

Likes

Nothing to be liked.

Dislikes

Unethical behaviour of Seniors. Bad culture. No growth. No job security. Excessive stress of work. Unethical business strategy of seniors. Overall a worthless place to work. Illiterate and ridiculous seniors.

Work Details

Work policy: Work from field

Work days: Monday to Saturday (Strict Timings)

Likes

This company's last 2year joining timing was good at managment .

Dislikes

But this year's management was in bad experience and not at all supported to all staffs and store managers that's the reason why some staffs and managers had leaved their jobs.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Hello team Learning,and skill development......

Dislikes

Firstcry a degital age..... Store imprisonment required and online store compere in off line store costomer and not happy. ... Very different...... Online available products not available in off line store.... And costomer not coming in store..... And staff communication is good 👍 Please promote the employee and give a nominal target 🎯....... And thank you

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Payment come timely.. Companies give good facilities.

Dislikes

There is no respect for men's employee. Manager&Area manager Is not good always support female's staff. They already know that false is girls but support girls staff & punishment give to boys. Billing dificult like Feedback, Google review, Child Date of birth

Likes

There is nothing to like until this company have people like sumeet upadhyay and sujeet pradhan

Dislikes

Management is 0,, or there is no management,, people sitting in the higher position think that others are just a puppet there is not value of your work your time. whatever you achieve is 0 if you are not buttering, if you want promotion and appreciation then you have to learn first that how to do backbitching, or if you are expert in politics then you can survive. overall frankly i never suggest anyone to join such company....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It is a good company, it is like a paradise for children and everything for 15 year old children is available here..

Dislikes

She is a small minded area manager and area managers are also involved in managers and their personal matters. I myself am an example of this.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Likes

Leaving

Dislikes

Everything! This company is a disaster. If you're the poor soul who got hired, run away under 6 months, before you get trapped in their 1+ year cycle with a ridiculous 3-month notice period. Expect 9-to-6 hours (often extended), Monday to Saturday, with constant workload and zero work-life balance. The pay? Peanuts. You’ll gain no new skills, no real learning experience, and absolutely no career growth. Instead, you’ll get drowned in micro-management and petty office politics. If you value your sanity, don’t waste your time here....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing!! the worst company i have seen so far , in terms for interview process

Dislikes

I was invited for F2F interview round at First cry Pune office. the invite was shared for 11 am. I was at the lobby of company at sharp 11 am. the receptionist made us wait for long 3 hrs with no information or any update about the interview process. The HR dint even come and address us. no one was receiving call from there end. thereceptionist was clue less she had no information about what's happening in office. it was just like a scam. people please be aware of this situation incase u get a call from HR of this company be very sure before attending it. i wasted my whole day . with no response from their end. worst work culture n ethics i came across in my 10 yrs experience....Read More

Likes

Firstcry is Unicorn... As Per market Stastics... At Work place... There is no Feel in pressure.... Good Environment...

Dislikes

Here we have dont get any Career growth... There is no Incentives and No Increment... And Appraisal..

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Growing opportunities and Exploring the skills. Best part working here is there are working hours to fulfill.

Dislikes

Nothing as of now as dislike. But can say about Salary offered here is lesser than the Market situation.

Work Details

Work policy: Not compulsory to go to Office..

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

There is no learning activity in FirstCry store. I m working with franchise, they are cheap persons They direct connect with store sale staff, & back betting. They are not good

Dislikes

They are not follow the process, sop, self planing vm against the company sop, store manager is not available in store they invisible from store for 3 3 hours , in bypass store Store manager (ankit) have affairs with his sale staff (Swati ) His 2nd boss kunal have affairs with his rishikesh sale staff sakshi, They are use less & worthless. This is my big mistake when I join with them.

Likes

Only salary on time nothing else

Dislikes

Work culture. If you are doing one task suddenly new task comes without any connection with the first one.You can't have work life balance here under the name of requirement you have to compromise at times

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

NOTHING

Dislikes

Worst organization to work with. Unethical people in the management. Seniors treat juniors as labour's. Instead of building the team the maneger tries to break the team. A lot of stress given. Maneger makes us work till 2am with zero appreciation. Senior management body shames, talks un professionally with Employees. Turns the wholeworld around if we take any holiday (paid). In short, not for freshers as they will start hating the corporate in their first job only....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)