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Firstsource Solutions

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3.7

based on 4.3k Reviews

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Firstsource Solutions Senior Customer Associate Reviews

based on 1 review
i
This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 10 Jul, 2022

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

4.2

Work-Life balance

3.5

Company culture

3.5

Job Security

3.5

Work Satisfaction

3.0

Skill development

2.8

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in Firstsource Solutions Senior Customer Associate Reviews

1 review found

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What people are saying about Firstsource Solutions

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a quality analyst
1w
Am I getting paid less
I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?
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People also ask about Firstsource Solutions's Senior Customer Associates

How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.2 out of 5, based on 14 reviews by employees on AmbitionBox. Firstsource Solutions is known for Work-Life balance which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 2.8 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.5 at Firstsource Solutions by 14 employees. While job security is rated 3.5 and work-life balance is rated 4.2 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.

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Firstsource Solutions Senior Customer Associate Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Firstsource Solutions review submitted by Firstsource Solutions employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 58% of employees reported the working days at Firstsource Solutions as Monday to Friday. 77% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

Gender Based Ratings for Firstsource Solutions Senior Customer Associate

based on 14 reviews
3.1
Rated by 4 Women

Rated 4.0 for Work-Life Balance and 3.1 for Company Culture

women
3.7
Rated by 10 Men

Rated 4.6 for Job Security and 4.6 for Company Culture

men

Working Days for Firstsource Solutions Senior Customer Associate

based on 14 reviews
Monday to Friday
58%
Rotational Shift
17%
Other
17%
Monday to Saturday
8%

Work Timings for Firstsource Solutions Senior Customer Associate

based on 14 reviews
Flexible timing
Strict (6.30pm - 4.30am)
Strict (8.30am - 5.30pm)
77%
12%
12%

Shift Timings for Firstsource Solutions Senior Customer Associate

based on 14 reviews
Night shift
Day shift
50%
50%

Business Travel for Firstsource Solutions Senior Customer Associate

based on 14 reviews
No travel
74%
Within country
13%
Within city
13%
Firstsource Solutions Senior Customer Associate Salary
based on 57 salaries
₹1.1 L/yr - ₹4.1 L/yr
19% less than the average Senior Customer Associate Salary in India
View more details
Employee Benefits for Firstsource Solutions Senior Customer Associate
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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