Firstsource Solutions BPO Analyst Reviews

Likes

Nothing is good about the company

Dislikes

Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.

Likes

The canteen food

Dislikes

If you are performing well from the whole team then no appraisal and if others are doing something wrong on chat for example using abusive language threatening to other party company doesn't give a shit but if the top performer only used rude tone in 1 or 2 chats they they terminate directly don't help them so that they don't get terminated

Likes

THE ONLY THING I LIKED ABOUT THIS COMPANY THEY GIVE IMPORTANCE AND RESPECT ALL THE RELIGIONS AND CULTURES

Dislikes

NO WORK SECURITY WHEN YOU START EARNING NO GROWTH IF UR GENUINE AND PRIORITIES UR SELF RESPECT POLITICS AND BIASED ENVIRONMENT MANAGERS NEED TO GET EDUCATED AND BUILD THEIR SOFT SKILLS “ PLAY SMART WITH COMPETITORS NOT WITH THE EMPLOYEES WHO WORK TO ACHIEVE YOUR COMPANIES OBJECTIVES

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

No likes...its a worst and pathetic company.

Dislikes

The recruitment team and HR are unprofessional, baised. I cleared my interview and hr name is Haritha. She asked me for all documents and I submitted them. They never asked for my offer letter first, later they asked it. Haritha didn't even give me time for atleast one day to get my offer letter. Later that evening I sent my offer letter and called Hairtha. She was totally unprofessional and pathetic, she said they the opening is now closed and we will contact you later which never happened again. I am lucky that I didn't join Firstsource and work with people like Haritha. Thanks to god!...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security

Dislikes

Don't care about employees Don't give sufficient hikes No salary benifits Forget about bonuses

Likes

The management is so good

Dislikes

NA

Likes

Perfect Environment

Dislikes

No dislikes all good about the company

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Supporting team, RNR, incentives

Dislikes

Layoff, no job security

Likes

I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.

Dislikes

Everything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch

Dislikes

Nothing he was perfect

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Worst place to work… I was being harassed by the boys at FS and the HR did nothing … the HR didn’t raise any action against them… I would never suggest a girl to work here

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

No likes

Dislikes

Job security and salary benefits are zero, in 2024 firstsource only a company paying 12000 rupees per month for new associates in Chennai. And very strict timeings.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

They provide opportunities to fresher it's good thing in that company

Dislikes

There isn't lots of thing to learn and improve ourself and also they less opportunities for a employee growth.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Its a good company have experience. No much pressure in tge process i worked. But facilities are not upto the standards.

Dislikes

The lead is over egoistic and the manager is just his pawn. However good the company is if the supervisor is not good, it will become the worst place to work.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only Few TL'S are supportive and helpful in every situation.

Dislikes

Whole management is completely worst. Sales pressure is too high and management can sac any employee any time. Since they have paid the penalty to client management is recovering that cost by reducing incentives.

Likes

It has lot of scope to develop.

Dislikes

Nothing is organised and office politics is at peaks. No proper HR team or capability development. Just for name sake they have departments.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.