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Full Time
Voice / Blended Department
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The work environment is better than other bpo
Work pressure is way too much
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Advisory Department
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Company and work life is really good ,but it's too pressurizing
Pressurizing
Kind a worst
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
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Full Time
Non Voice Department
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Work environment was too good
Change of canteen might work
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Department
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Worst management ever , no appraisals based on your hardwork it's all politics
Everything is bad
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Tv technical Department
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Working in First source is like one the best things I did in my career…they have the best management, team leaders and hr….they never delayed our salary and infact in the whole lockdown we dint even work for a single day but was still getting paid in the tough time and not just salary even the incentives were given to all the advisors without even working.
NA
Amazing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Everything
No growth
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Finance Department
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Nothing much
No proper work culture admin team doesn't have their responsibilities and wash basin sink will overflow everytime which feels very gross no hygiene at all
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing
The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. The chat was just welcome 12 written. One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value off the people who work effectively.
Full Time
Non Voice Department
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I didn't link any thing in this company
There is no work life balance, 8hr on system. So many health issues. Management domination. No growth. For Fresher its good but not for experience. Night shift allowance not there. There is no comfortable to ladies.
Full Time
Sales Support & Operations Department
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Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much
Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you
Full Time
Operations Department
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Nothing is good about the company
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
Full Time
Non Voice Department
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They provide opportunities to fresher it's good thing in that company
There isn't lots of thing to learn and improve ourself and also they less opportunities for a employee growth.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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The canteen food
If you are performing well from the whole team then no appraisal and if others are doing something wrong on chat for example using abusive language threatening to other party company doesn't give a shit but if the top performer only used rude tone in 1 or 2 chats they they terminate directly don't help them so that they don't get terminated
Full Time
IT Support Department
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Nothing much very bad experience.
Worst👎 washroom un tidy, lifts services is very risky, no safety for employees vehicles, Terrible shift timings, no increment, horrible work pressure😖, the most important process HR reckless and fit for nothing specially ( Ayushi Singhania)
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
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Great company I miss it, I had to resign due to servical spondylitis. I'm fine now would like to come back.
I worked for 9 years I wish never fell sick. The management at that time did not allow me to rest but overall First source is an awesome company. I would love to join again.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
HR Operations Department
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I appreciate working at Firstsource Solutions for its collaborative work environment and employee-centric approach. The company fosters professional growth by providing ample learning opportunities, skill development programs, and a supportive team culture. Its focus on innovation and delivering value to clients inspires me to contribute effectively. Additionally, the management’s open communication and efforts to recognize and reward hard work make it a great place to work....Read More
While I appreciate the supportive work culture at Firstsource Solutions, I feel there is room for improvement in streamlining internal processes to enhance efficiency. Additionally, more opportunities for cross-departmental collaboration or upskilling initiatives could help employees broaden their skill sets and contribute more effectively to the organization.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.
Everything
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch
Nothing he was perfect
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
Worst place to work… I was being harassed by the boys at FS and the HR did nothing … the HR didn’t raise any action against them… I would never suggest a girl to work here
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Product Management - Technology Department
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No likes
Job security and salary benefits are zero, in 2024 firstsource only a company paying 12000 rupees per month for new associates in Chennai. And very strict timeings.
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Its a good company have experience. No much pressure in tge process i worked. But facilities are not upto the standards.
The lead is over egoistic and the manager is just his pawn. However good the company is if the supervisor is not good, it will become the worst place to work.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Corporate Training Department
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It has lot of scope to develop.
Nothing is organised and office politics is at peaks. No proper HR team or capability development. Just for name sake they have departments.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Good to earn
The pressure they put on the agent is unbelievable when you are leaving it will be more. And on paper it will be dayshift after trying it will be night shift
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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My personal experience over here was really good. Team leaders and employees were supportive. Freshers can take advantage of incentives as someone willing to work can earn more
Transportation was a big headache here. The cab or shuttle used to not get allotted on time
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Yes company is good and I just say that only every where work is common but what we are doing and whet I givey best I just think bcos we can adorbe everything and everywhere so dont do hard work enjoy with smart work
Nothing to say
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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