Fareportal "Senior Management" Reviews

Likes

- The dynamic and fast-paced environment kept me engaged and motivated. - Fareportal provided excellent training and development opportunities, which allowed me to refine my sales and customer service skills. - The leadership team was approachable and supportive, making it easy to discuss ideas and challenges . -The company culture encouraged teamwork and collaboration, which made working there enjoyable. Overall, working at Fareportal gave me a solid foundation in sales and customer service and helped me grow both professionally and personally. I’m grateful for the experiences and connections I made during my time there....Read More

Dislikes

Overall, my experience was positive, and I have no specific dislikes to share.

Likes

Just the salary.

Dislikes

Working at Fareportal was the worst professional experience of my life. The office culture is toxic, with zero regard for employees' well-being. The company's sole focus is on achieving targets, often through unethical means, such as pressuring employees to sell plane tickets or hotel bookings at exorbitant markups, particularly to v ulnerable groups like senior citizens or those who are less tech-savvy. Selling a $100 ticket for $1000 is not uncommon, and this blatant exploitation is actively encouraged. Work-life balance does not exist here. The company demands extra hours almost daily and forces employees to work six days a week at least twice a month under false pretenses of unmet targets. They don’t care if you’re sick or hospitalized – meeting targets is the only thing that matters. Forget about promotions or skill development; you’re merely a cog in their machine, logging in to scam unsuspecting customers<mark style="background-color: #fff5e4;">. The management is the worst part</mark>. A manager who went by the alias "Rob" epitomized the toxic environment. His behavior was outright abusive, constantly threatening employees with job loss if targets weren’t met. Complaining to HR is useless because they turn a blind eye to everything, protecting their own interests. His harassment drove me into depression, and there was no support from the company whatsoever. Yes, the salary and incentives can be decent, but they come at a huge moral and mental cost. Your earnings depend on how well you can manipulate and mislead people into paying outrageous prices. This is not a company for anyone who values ethics, personal well-being, or professional growth. Overall, my experience was horrible. I would give this company 0 out of 10 and never recommend it to anyone. If you want to destroy your mental health and lose all work-life balance, Fareportal is the place for you. Good luck if you decide to join—you’ll need it....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Good exposure to technology Great work environment

Dislikes

Micro management

Likes

Salary and appraisal

Dislikes

Work life balance, management, employee never leaves because of company - they chose to leave because of the management

Likes

Initially, I was so excited to work for Travel Domain and I got good reviews from my reference. Now, Its been years but now I feel everything i so wrong and bullying.TL name (Robinson) & HR's are terrible. They will play with words, they gonna pretend to listen to your valid reasons along with Proofs and eventually they all are going to issue their so called Action Plan (CAP) and will loot your hard earned incentives in one go. HR's are even worst and a bit racist i must say. I tried all my possible ways to raise my concern and voice to the upper management, however they suppressed me and gave threat warnings indirectly . I'll be taking a legal action though as mentally I am exhausted and financial they have destabilized me. I am gonna fight for my right...Read More

Dislikes

Everything is a lie. They are scammers and they are not even so called Customer Centric. They loot customers all over the world in the name of their services and packages.

Work Details

Work policy: NA

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The manager and team leaders are helpful. They have work from home option which is good.

Dislikes

The human resource team is pathetic. They will literally make you beg for a simple email. HR rep Ankita Rathod was not helpful and gave wrong information in regards to resignation formalities.Also policies in regards to attendance and docking of employees salary is very unprofessional and borderline cruel.

Work Details

Work policy: Alternate month work from home or office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Package is good. Free food and free cabs. There is currently absolutely no need to be in office: however, arent allowed to WFH because of management mood.

Dislikes

Location is in Industrial area. Food is only vegetarian. ACs are not centralized and is connected to 2 rooms in training and admin. However, on the calling floor its is centralized. Building looks old and cleanliness is not of the highest standard as small flying insects are seen regularly. Some Policies are regressive.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Just the Food nowdays that’s terrible too

Dislikes

Everything management sucks

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.