Fareportal "Senior Management" Reviews

Likes

Good support from higher management when required.

Dislikes

Sales Director are not trust worthy

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work environment and culture, teammate are supportive and sr.management is transparent.

Dislikes

Politics

Work Details

Job is interesting and when you start working in new company some initial problem will came up.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

It is good company which provides free food, cabs and good incentives apart from that you can learn most things about travel.

Dislikes

The management is not so good they are not so clear and conscience with the employee. They kicked off their employees at the time of their need during the COVID and they didn't even tried to help their employees.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Two points I can remember. The IT team is prompt to attend to any issues. The other is the HR team which never delays in one task only and always completes it in time. It is to issue warning letters or to terminate an employee for which there is no delay.

Dislikes

Firstly it is the company policy. The customer needs to be cheated to keep the top management happy. However if the customer realizes and calls back, then the top management fires the agent. If the agent charges incorrect service fee then the agent loses his incentive however the excess amount charged does not go back the customer, rather gets distributed amongst the top executives as their incentive. Cheating, fraudulent practices and misrepresentation to the customer are the work culture priorities in Fareportal. Internally the top management needs to be pampered always rather than one doing their own work religiously for promotion. Furthermore if an advisor follows the company policy after consulting their floor support or their team leader and the customer is still not ready to accept, the top management decides to terminate the service of the advisor under false grounds and will raise false evidences of errors committed by the advisor which the advisor is not allowed to defend. If an advisor travels in office transport however cannot avail due to work load suffers money deduction from the pay package towards penalty. During work from home, they will insist of the employee to get broadband services however question of reimbursement for the charges are ruled out....Read More

Work Details

Resolving customer complaints

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Freedom to do things differently 2. Supportive management

Dislikes

Work life balance can be improved here

Work Details

Can be better

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Few things

Dislikes

Lots of politics, HR pretend to be helpful but they all are puppets of Management. They just fire employees whenever they want. Job security is zero. However those are spoon of management, off course they can survive.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They are nor supportuve at all... They consider thwir employyes justva money making machine

Dislikes

They can layoff any time. No job security. Plus politics is at a a higher level from the managers

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

It is a pathetic company , they are taking advantage of covid19 and forcing employees work for extra hour stating they would loose thier jobs if not done so

Dislikes

I dislike everything , Management is pathetic and no job security taking advantage of people who are forcefully working fr thier livelihood

Work Details

Pathetic work life Fareportal is not aware that people do have personal life as well

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing.

Dislikes

Management is absolutely pathetic with no interest in improving the firm or policies.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Good Colleagues, Work Life Balance

Dislikes

Management, Culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They are not supportive. Company HR have asked me to resign in this situation, I have given my 4yrs and 9mnths to the company but they have not taken my loyalty into consideration of securing my job for long. Its been 50 days not I am still waiting for my Final payout and Gratuity. I was so happy to be with Fareportal for such a long time. I was sure that company will support me in COVID-19 but they didn't. Now as there is unemployment all over in Pune. Currently, I am not able to find any job to work and earned. In today's world everyone need money to survive. I am worried how I am going to manage my family survival. Its a request to HR, If I get an opportunity to resume my work soon I'll be glad. Thanks!...Read More

Dislikes

My Teammates and Managers were helpful. Training was provided if needed. Appraisal was done every year, but this year it didn't happen because of COVID-19. Work environment was good. Worklife was manageable. Innovation in assiting customers. Politics was always there.

Work Details

Working with Fareportal was amazing.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.