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ExpertCallers Customer Success, Service & Operations Department Reviews

based on 65 reviews
Updated 2 Jan, 2025

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.7

Work-life balance

3.6

Company culture

3.5

Work satisfaction

3.4

Skill development

3.3

Salary

3.0

Job security

2.9

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People also ask about ExpertCallers's Customer Success, Service & Operations Department

Is ExpertCallers's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 65 employee reviews, it's clear that most employees have an average experience working at ExpertCallers's Customer Success, Service & Operations Department. Work-life balance holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about work-life balance and career growth on AmbitionBox.
Does ExpertCallers's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, ExpertCallers's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 65 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ExpertCallers's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at ExpertCallers's Customer Success, Service & Operations Department, click here.
How is the work culture at ExpertCallers's Customer Success, Service & Operations Department?
Work culture at ExpertCallers's Customer Success, Service & Operations Department is rated 3.6 out of 5 by 65 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ExpertCallers's Customer Success, Service & Operations Department, click here.
How is the job security at ExpertCallers's Customer Success, Service & Operations Department?
Based on 65 reviews on AmbitionBox, ExpertCallers's Customer Success, Service & Operations Department employees rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at ExpertCallers's Customer Success, Service & Operations Department, click here.
Is work from home available at ExpertCallers's Customer Success, Service & Operations Department?
According to AmbitionBox, 9% of ExpertCallers's Customer Success, Service & Operations Department employees work from home permanently, 64% work from the office, and 27% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at ExpertCallers's Customer Success, Service & Operations Department, click here.

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Work Policy at ExpertCallers Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

64%
Hybrid

Hybrid

27%

2 days/week from office

9%

3 days/week from office

9%

Other hybrid work policies

9%

Permanent work from home

Permanent work from home

9%

Gender Based Ratings at ExpertCallers Customer Success, Service & Operations Department

based on 65 reviews
3.7
Rated by 19 Women

Rated 4.1 for Work-life balance and 3.8 for Company culture

women
3.6
Rated by 46 Men

Rated 3.5 for Work-life balance and 3.5 for Company culture

men

Working Days at ExpertCallers Customer Success, Service & Operations Department

based on 65 reviews
Rotational Shift
57%
Monday to Friday
29%
Monday to Saturday
12%
Other
2%

Work Timings at ExpertCallers Customer Success, Service & Operations Department

based on 65 reviews
Flexible timing
Strict (9.30pm - 6.30am)
Strict (9.30pm - 7.30am)
67%
3%
3%
27% employees reported other strict timings

Shift Timings at ExpertCallers Customer Success, Service & Operations Department

based on 65 reviews
Day shift
Night shift
54%
46%

Business Travel at ExpertCallers Customer Success, Service & Operations Department

based on 65 reviews
No travel
61%
Within city
36%
International travel
3%
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