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Ericsson Incident Manager Bangalore / Bengaluru Reviews

Updated 15 Jan, 2025

Overall Rating

4.6/5

based on 16 reviews

Rating distribution

5

11 (68.8%)

4

4 (25.0%)

3

1 (6.3%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.5

Job security

4.2

Company culture

4.1

Skill development

4.1

Work satisfaction

4.0

Work-life balance

3.8

Salary

3.5

Promotions

What employees say about Ericsson?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

73% employees reported

Flexible timing

67% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

4 reviews

4.4

Rated by Men

11 reviews

Ericsson is rated 4.6 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with th ... Read more

Ericsson is rated 4.6 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Incident Manager in Bangalore / Bengaluru

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Jun 2024

Likes

Work life balance is good and job security is there.

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Office politics is there and career growth is not. Worst thing salary increment also less under 10%

Skill development - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Incident Manager in Bangalore / Bengaluru

Full Time

·

Telecom Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 15 Jan 2025

Likes

No tension by anyone

Job security - Good

Dislikes

Salary and promotion

Salary - Bad
Skill development - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Incident Manager in Bangalore / Bengaluru

Full Time

·

Telecom Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Dec 2024

Likes

Good to work in Ericsson

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top Ericsson Incident Manager Interview Questions

asked in Incident Manager interview

Q1. What is incident and change management

View answer (1)

asked in Incident Manager interview

Q2. What is MIR and when this need to create

View answer (1)

asked in Incident Manager interview

Q3. What is ITIL and its process

View answer (1)

asked in Incident Manager interview

Q4. How incident became Problem.

View answer (1)

asked in Incident Manager interview

Q5. ITIL process and different stages

View answer (1)

Incident Manager in Bangalore / Bengaluru

Full Time

·

Telecom Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Oct 2024

Likes

Job security & Employe benefits are Good. Im proudly to say working in Ericsson😊

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Incident Manager in Bangalore / Bengaluru

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2024

Likes

Team work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing is dislike

Incident Manager in Bangalore / Bengaluru

Full Time

·

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 25 Jul 2024

Likes

Good company policies

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Work-life balance

Incident Manager in Bangalore / Bengaluru

Full Time

·

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Sep 2023

Likes

Ericsson is one of the best telecom company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike in Ericsson every thing is perfect here

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Ericsson.

Incident Manager in Bangalore / Bengaluru

Full Time

·

Telecom Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2023

Likes

Great place to work for women.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 4 days from office and 1 day from home

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Incident Manager in Bangalore / Bengaluru

Full Time

·

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 May 2023

Likes

Work Culture,Carrier devlopment.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

nothing All Good.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Incident Manager in Bangalore / Bengaluru

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jan 2023

Likes

All good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all are excellent

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Incident Manager in Bangalore / Bengaluru

Full Time

·

Telecom Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 May 2022

Likes

Best place to work @ Banglore

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good

Dislikes

Work pressured depends on the projects

Work Details

Work timings: Strict Timings

Incident Manager in Bangalore / Bengaluru

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

Great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work life is good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Incident Manager in Bangalore / Bengaluru

Telecom Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 May 2022

Likes

Good work environment and culture.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nil

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Incident Manager in Bangalore / Bengaluru

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 May 2022

Likes

Great working environment

Salary - Good
Skill development - Good
Job security - Excellent
Company culture - Good

Dislikes

Less hike

Incident Manager in Bangalore / Bengaluru

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 26 Mar 2021

Likes

Salary - Good
Job security - Good
Company culture - Good

Dislikes

Promotions - Bad
Work-life balance - Poor

Overall Rating

Incident Manager in Bangalore / Bengaluru

GNOC Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Sep 2018

Likes

Nice Place to work with good work ethic and environment , Love to come back if i get a chance again.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No Dislikes all gooood from my end.

Work Details

Frankly speaking worked in Ericsson as incident Manager and it was a challenging job as i need to keep an eye on all sort of incidence raised by customers based on requirements and prioritize them as per accordingly.But it becomes easy with teamwork.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Ericsson

View All

an implementation manager

Implementation Manager

I'm an Implementation manager having 12.5 year of experience in telecom NRO. I started my job 96kpa and now reached to 15LPA. This is my 6th Job and I was started IM from 2022 in Ericsson. Please advise any hike for new company.

Got a question about Ericsson?

Ask anonymously on communities.

More about working at Ericsson

#7 Best Large Company - 2022

#22 Best Large Company - 2021

HQ - Stockholm,Stockholm County, Sweden
Telecom
10k-50k Employees (India)
Internet
Analytics & KPO

Tell us how to improve this page.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Ericsson reviews submitted by Ericsson employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ericsson is the right company for you. 73% of employees reported the wo...rking days at Ericsson as Monday to Friday. 67% employees reported the work timings at Ericsson as Flexible timing. Read more

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Ericsson Incident Manager Bangalore / Bengaluru Reviews

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Ericsson Incident Manager Salaries in Bangalore / Bengaluru

based on 138 salaries

₹3.7 L/yr - ₹12.1 L/yr

6% more than the average Incident Manager Salary in India

View more details

Employee Benefits for Ericsson Incident Manager Bangalore / Bengaluru

Office cab/shuttle

3 total responses

Health insurance

2 total responses

Job/Soft skill training

3 total responses

Cafeteria

1 total response

View All

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