Ergode IT Services Customer Service Executive Reviews
based on 16 reviews
Updated 29 Mar, 2024
Overall Rating
4.4/5
How AmbitionBox ratings work?
Category Ratings
4.2
Job Security
4.2
Work-Life balance
4.2
Skill development
4.2
Company culture
4.2
Work Satisfaction
4.1
Promotions/Appraisal
4.0
Salary & Benefits
Ergode IT Services is rated
4.4 out of 5 stars on
AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Ergode IT Services is rated
4.4 out of 5 stars on
AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Ergode IT Services Customer Service Executive Reviews
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16 reviews found
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Popular
Customer Service Executive in
Kolkata
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2023
Likes
Saturday and Sunday off is the only good thing about this company .
Salary is on time
Dislikes
1. No work life balance.
2. They don’t hire enough people so that they can pressurise the employees with the work of 2 people which cannot be completed within a day and Simultaneously they expect you to extend your working hours and complete the work.
3. Politics starts from initial level.
4. One will only get promoted only if your favourites of the managers.
5. Promotions doesn’t mean hike in salary. They will increase the work and no hike in salary.
6. HR and HR policy sucks here.
7. They give leave in your kitty however don’t allow you take leaves.
8. They expect you to work on Saturday’s and Sunday’s during there peak season that too without any extra benefit.
9. They don’t understand employees grievances.
10. It is a very toxic place to work....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Dear Reviewer,
We are sorry to hear about your negative experience with our company. We take all feedback seriously and are committed to creating a positive and supportive work environment for all our employees.
We would like to discuss your concerns further, please feel free to contact us at info@ergode.com. We would be happy to continue the conversation and address any questions or concerns you may have.
Thank you for your input.
Customer Service Executive in
Mumbai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 29 Mar 2024
Likes
Flexible timings
Dislikes
Hr policy
Management
Work policy
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for sharing us your review.
Customer Service Executive in
Mumbai
Full Time
·
eCommerce Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Sep 2020
Likes
Company policies
Dislikes
No cafeteria
Work Details
Good
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Feb 2022
Likes
Ergode inc. is the fastest growing company in the field of E-commerce. They offer you endless opportunities here. You get to learn a lot about e-commerce domain. The management is very helpful and they motivate you to come up with your own ideas and help you to implement it. Most importantly, you have proper work-life balance here. The company is rapidly growing in the ecommerce field. If someone wants to steer their career in the field of e-commerce, Ergode Inc. is the one they should start off with....Read More
Dislikes
A little more transparency would be required from the management.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Aug 2022
Likes
A job at this organization will develop and increase your line of work positively with best experience
Dislikes
All good not at like this.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Andheri ( Marol Naka)
Brand Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Feb 2022
Likes
The process is very much smooth over here. Got to learn new things. Eagerly waiting to take on new challenges and give my 100% . The ambiance is so good that it makes the work easy. Apart from all these the Hr department and other departments are also very helpful.
Dislikes
Nothing as such
Work Details
Friendly Envoirment
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Ergode IT Services.
Customer Service Executive in
Mumbai
Virventures Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Feb 2022
Likes
flexible work culture,My manager is very polite and understanding
Dislikes
we have offices in several locations its is quite difficult to co-ordinate with other departments
Work Details
good for Learing
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Ergode IT Services's Customer Service Executives
How is Ergode IT Services to work for?
Ergode IT Services is rated 4.4 out of 5, based on 16 reviews by employees on AmbitionBox.
Ergode IT Services is known for Job Security which is rated at the top and given a rating of 4.2. However, Salary & Benefits is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Ergode IT Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Ergode IT Services?
According to AmbitionBox ratings, Ergode IT Services employees rate its salary and benefits as 4.0 out of 5. You can know more about Ergode IT Services Salaries at AmbitionBox
How is the work culture at Ergode IT Services?
Work culture is rated 4.2 at Ergode IT Services by 16 employees. While job security is rated 4.2 and work-life balance is rated 4.2 at Ergode IT Services. Read detailed reviews by employees of Ergode IT Services on AmbitionBox.
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