Ergode IT Services Customer Service ExecutiveKolkata Reviews
based on 4 reviews
Updated 9 May, 2023
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job Security
4.0
Promotions/Appraisal
4.0
Skill development
3.7
Salary & Benefits
3.7
Work-Life balance
3.7
Work Satisfaction
3.5
Company culture
Ergode IT Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Ergode IT Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Ergode IT Services Customer Service Executive Kolkata Reviews
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4 reviews found
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Customer Service Executive in
Kolkata
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2023
Likes
Saturday and Sunday off is the only good thing about this company .
Salary is on time
Dislikes
1. No work life balance.
2. They don’t hire enough people so that they can pressurise the employees with the work of 2 people which cannot be completed within a day and Simultaneously they expect you to extend your working hours and complete the work.
3. Politics starts from initial level.
4. One will only get promoted only if your favourites of the managers.
5. Promotions doesn’t mean hike in salary. They will increase the work and no hike in salary.
6. HR and HR policy sucks here.
7. They give leave in your kitty however don’t allow you take leaves.
8. They expect you to work on Saturday’s and Sunday’s during there peak season that too without any extra benefit.
9. They don’t understand employees grievances.
10. It is a very toxic place to work....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Dear Reviewer,
We are sorry to hear about your negative experience with our company. We take all feedback seriously and are committed to creating a positive and supportive work environment for all our employees.
We would like to discuss your concerns further, please feel free to contact us at info@ergode.com. We would be happy to continue the conversation and address any questions or concerns you may have.
Thank you for your input.
Customer Service Executive in
Kolkata
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Feb 2022
Likes
Ergode inc. is the fastest growing company in the field of E-commerce. They offer you endless opportunities here. You get to learn a lot about e-commerce domain. The management is very helpful and they motivate you to come up with your own ideas and help you to implement it. Most importantly, you have proper work-life balance here. The company is rapidly growing in the ecommerce field. If someone wants to steer their career in the field of e-commerce, Ergode Inc. is the one they should start off with....Read More
Dislikes
A little more transparency would be required from the management.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Feb 2022
Likes
peers and management.
Dislikes
working hours.
Work Details
customer service for Amazon in the US market
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Feb 2022
Likes
The management is very helpful and they motivate you to come up with your own idea and implement it. No public Holidays