Premium Employer

i

This company page is being actively managed by Equitas Small Finance Bank Team. If you also belong to the team, you can get access from here

Equitas Small Finance Bank Verified Tick

Compare button icon Compare button icon Compare
4.5

based on 5.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
Filter reviews by

Equitas Small Finance Bank Customer Support Officer Reviews

based on 40 reviews
Updated 20 Dec, 2024

Overall Rating

4.6/5
How AmbitionBox ratings work?

Category Ratings

4.6

Company culture

4.6

Skill development

4.5

Job Security

4.5

Work-Life balance

4.4

Work Satisfaction

4.1

Salary & Benefits

3.8

Promotions/Appraisal

Top Mentions in Equitas Small Finance Bank Customer Support Officer Reviews

40 reviews found

Sort by: Popular

Similar companies for Customer Support Officer

View All
Tech Mahindra Reviews
3.9
 • 11 Reviews
Mphasis Reviews
3.0
 • 47 Reviews
HGS Reviews
3.9
 • 18 Reviews
Bajaj Capital Reviews
3.9
 • 4 Reviews
IntouchCX Reviews
2.9
 • 4 Reviews
Teleperformance Reviews
4.6
 • 5 Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about Equitas Small Finance Bank.

Discover interview dos and don'ts from real experiences

People also ask about Equitas Small Finance Bank's Customer Support Officers

Is Equitas Small Finance Bank a good place to work for Customer Support Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.6 out of 5 from over 40 employee reviews, it's clear that most customer support officers have a positive experience working at Equitas Small Finance Bank. Company culture holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 3.8. Read reviews about company culture and career growth on AmbitionBox.
Does Equitas Small Finance Bank pay their Customer Support Officers well?
According to AmbitionBox reviews, Equitas Small Finance Bank customer support officers rate their salary and benefits at 4.1 out of 5, based on 40 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Equitas Small Finance Bank is generally seen as a place that values and rewards its workforce fairly. You can know more about Equitas Small Finance Bank's customer support officers salaries here and to read reviews specifically about salary and benefits at Equitas Small Finance Bank for customer support officers, click here.
How is the work culture at Equitas Small Finance Bank for Customer Support Officers?
Work culture at Equitas Small Finance Bank for customer support officers is rated 4.6 out of 5 by 40 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Equitas Small Finance Bank. To read reviews specifically about work culture at Equitas Small Finance Bank for customer support officers, click here.
How is the job security at Equitas Small Finance Bank for Customer Support Officers?
Based on 40 reviews on AmbitionBox, Equitas Small Finance Bank's customer support officers rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Equitas Small Finance Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Equitas Small Finance Bank for customer support officers, click here.
Is work from home available to Customer Support Officers at Equitas Small Finance Bank?
According to AmbitionBox, 7% of Equitas Small Finance Bank's customer support officers work from home permanently, 79% work from the office, and 14% follow a hybrid model, based on 14 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Equitas Small Finance Bank for customer support officers, click here.

Tell us how to improve this page.

Work Policy for Equitas Small Finance Bank Customer Support Officer

i
Workplace policy may vary based on Department, Designation and Location.

based on 14 reviews in last 6 months

Work from office

Work from office

79%
Hybrid

Hybrid

14%

3 days/week from office

7%

Other hybrid work policies

7%

Permanent work from home

Permanent work from home

7%
Join Equitas Small Finance Bank #BeyondBanking

Gender Based Ratings for Equitas Small Finance Bank Customer Support Officer

based on 36 reviews
4.6
Rated by 31 Women

Rated 4.6 for Skill Development and 4.6 for Company Culture

women
4.9
Rated by 5 Men

Rated 4.9 for Company Culture and 4.9 for Job Security

men

Working Days for Equitas Small Finance Bank Customer Support Officer

based on 40 reviews
Monday to Saturday
59%
Monday to Friday
22%
Alternate Saturday off
19%

Work Timings for Equitas Small Finance Bank Customer Support Officer

based on 40 reviews
Flexible timing
Strict (9.30am - 7pm)
Strict (9.30am - 6.30pm)
52%
7%
7%
34% employees reported other strict timings

Shift Timings for Equitas Small Finance Bank Customer Support Officer

based on 40 reviews
Day shift
100%

Business Travel for Equitas Small Finance Bank Customer Support Officer

based on 40 reviews
No travel
81%
Within city
19%
Equitas Small Finance Bank Customer Support Officer Salary
based on 76 salaries
₹0.8 L/yr - ₹3 L/yr
42% less than the average Customer Support Officer Salary in India
View more details
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
View All
Compare Equitas Small Finance Bank with

Ujjivan Small Finance Bank

4.1
Compare

AU Small Finance Bank

4.3
Compare

Bandhan Bank

3.7
Compare

IDFC FIRST Bank

4.0
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company