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Equifax

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based on 190 Reviews

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Reviews
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1.5k
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Equifax Customer Success, Service & Operations Department Reviews

Updated 7 Feb, 2025

Overall Rating

3.6/5

based on 13 reviews

Rating distribution

5

6 (46.2%)

4

2 (15.4%)

3

1 (7.7%)

2

2 (15.4%)

1

2 (15.4%)

Category Ratings

3.2

Job security

3.2

Salary

3.2

Work-life balance

3.0

Company culture

3.0

Work satisfaction

2.9

Skill development

2.9

Promotions

What employees say about Equifax?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

87% employees reported

Flexible timing

50% employees reported

No travel

66% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

3 reviews

3.4

Rated by Men

10 reviews

Equifax is rated 3.6 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Equifax is rated 3.6 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.6

• 13 Reviews

Engineering - Software & QA

3.1

• 69 Reviews

Data Science & Analytics

4.0

• 26 Reviews

BFSI, Investments & Trading

3.0

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3.6

• 11 Reviews

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2.2

• 10 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Senior Executive Operations in Mumbai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Feb 2025

Likes

Hybrid work

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Not as such

Job security - Poor

Work Details

Work policy: other

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager in Mumbai

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Oct 2024

Likes

Good working environment and supportive community.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say anymore regarding this matter.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top Equifax Interview Questions

asked in Site Reliability Engineer interview

Q1. what is diff cloud formation vs terraform, release management like blue gre ... read more

View answer (1)

asked in Softwaretest Engineer interview

Q2. How to manage managers

View answer (1)

Get interview-ready with top interview questions

View all 9 questions

asked in Consultant interview

Q3. What is Tuples? How do you convert a string to a tuple?

View answer (1)

asked in Technical Analyst interview

Q4. What are mutating tables?

View answer (1)

asked in Software Engineer interview

Q5. current time and their angles

View answer (1)

Senior Processing Executive in Mumbai

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Oct 2024

Likes

Nothing

Dislikes

Lot of parility within team

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Application Analyst in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2024

Likes

Good environment and more learning

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Process Associate in Bangalore / Bengaluru

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 04 Sep 2023

Likes

Great place to work and better work Life balance.

Job security - Excellent
Promotions - Good
Work-life balance - Excellent

Dislikes

Everything seems to be good so far no hates

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Senior Data Analyst in Mumbai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Apr 2023

Likes

Cooperative management

Salary - Good
Job security - Excellent
Work-life balance - Good

Dislikes

Women growth rate is low

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Equifax.

Lead In Client Onboarding & MIS Officer in Mumbai

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Discover interview dos and don'ts from real experiences

Senior Software Engineer in Mumbai

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 15 Dec 2023

Likes

Freedom to work on multiple domains, also get to learn a lot of banking data system and operations

Job security - Good
Work-life balance - Good

Dislikes

Gender biased and favouriteism when it comes to promotion

Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Sr. Manager- Ops Customer service in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Apr 2022

Likes

Diversity and well Balanced work culture

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Very limited career growth options

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Data Analyst in Mumbai

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Dec 2023

Dislikes

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

SME in Gurgaon / Gurugram

Full Time

·

Operations Support Department

5.0

posted on 01 Feb 2024

Overall Rating

Data Lead in Mumbai

Full Time

·

Operations Department

5.0

posted on 18 Dec 2023

Overall Rating

Top trending discussions

View All

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Stay at current role

78 participants . poll closed

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Jobs at Equifax

Front Line Manager

Pune

3-7 Yrs

Not Disclosed

P3 - Software Engineer - Career

Thiruvananthapuram

2-6 Yrs

Not Disclosed

Data Analyst - Chapter Champion - India PEC

Pune

2-5 Yrs

Not Disclosed

Software Engineer

Pune

2-6 Yrs

Not Disclosed

Data Engineer - Intermediate

Thiruvananthapuram

1-4 Yrs

Not Disclosed

Software Engineer - Java Developer

Pune

2-5 Yrs

Not Disclosed

Java Developer- Intermediate

Thiruvananthapuram

2-4 Yrs

Not Disclosed

Data Analyst (Analytics)

Thiruvananthapuram

2-5 Yrs

Not Disclosed

Senior Data Analyst (Analytics) - Intermediate

Thiruvananthapuram

3-6 Yrs

Not Disclosed

Data Observability - Lead

Pune

8-9 Yrs

Not Disclosed

More about working at Equifax

HQ - Atlanta,Georgia, United States
IT Services & Consulting
201-500 Employees (India)
Public
Financial Services
Internet

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Equifax reviews submitted by Equifax employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Equifax is the right company for you. 87% of employees reported the worki...ng days at Equifax as Monday to Friday. 50% employees reported the work timings at Equifax as Flexible timing. Read more

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Equifax Reviews >
Equifax Customer Success, Service & Operations Department Reviews Reviews

Equifax Salaries in Customer Success, Service & Operations Department in India

Data Analyst 10 salaries	₹4.1 L/yr - ₹7.3 L/yr
Senior Processing Executive 7 salaries	₹6.3 L/yr - ₹8.1 L/yr
Team Coach 6 salaries	₹4 L/yr - ₹7.6 L/yr
Assistant Manager 4 salaries	₹7.2 L/yr - ₹15 L/yr
Customer Service Executive 4 salaries	₹2.5 L/yr - ₹5 L/yr

Explore more salaries

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