Ebixcash Global Services Customer Care Associate Reviews

Likes

The work culture and the people here are helping hands for personal as well as professional growth.

Dislikes

Not as such. There’s a perfect work life balance which implies a healthy working environment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Work life balance is good , other wise nothing is there .

Dislikes

Less salary , worst worst worst worst management I ever seen , delay of salary almost holding salary 15 days . No supports from HR , treated employees like not human.. HR are there when we submitted our feedback form which is not good.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

During my tenure at this company, which lasted exactly 10 months, I encountered several issues. Firstly, within the first month of joining, I didn't receive my 7 days' salary. Despite raising this concern with HR every month for the entirety of my employment, they continuously assured me it would be included in the next salary. Unfortunately, after 10 months, I still hadn't received it, and it became apparent they were not being truthful. Each month on the 7th, we would approach HR about this matter, but they seemed indifferent and biased towards certain individuals within the company due to internal politics. I prefer not to disclose specific names of HR personnel. Moving on to management and internal politics, there seemed to be a lack of focus on assessing individual performance. Instead, attention was directed towards monitoring other teams' activities, a responsibility that should have been managed by the respective Team Leaders (TLs) and Managers. I believe they can identify the team I'm referring to from this review, and I hope they reconsider their approach. For personal reasons, I decided to resign from my position without serving the notice period. I informed my TL, Manager, and HR, and provided the requested documents. However, they labeled me as absconded and withheld both my salary and leave. This treatment was unfair and unwarranted. These are just a few examples of the issues prevalent within the company. I urge anyone considering employment here to thoroughly evaluate their decision, as the company lacks transparency and may even fail to provide training salary....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good place to work nice infrastructure great ambiance higher management are very supportive

Dislikes

Need some good cafeteria and and activities to release some stress

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Fine nothing to say better about this company.

Dislikes

Everything is a dislike

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Support and nice environment to work

Dislikes

Sitting area is not proper there is no hygiene in washeoom no canteen Floor ambience is very poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Cab facility..timings ....and environment of the company

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Sitting area is not proper there is no hygiene in washroom and canteen Floor ambition is very poor

Dislikes

There is no canteen,

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Pros:- Good work life balance, Good job security. Very comfortable around people.

Dislikes

Learnings are less as technology is but old stack. Still working on the the old technologies.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Terrible work culture. Gross Mismanagement of funds. Management is a bunch of cheats. Senior leaders are laid off without reason PF and Insurance deductions are reflected on payslips but amount not deposited. Group of Frauds manage this Company. MD is the biggest fraud

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

All work no development

Dislikes

It is not a employee centric company and is only run by few people who think about their group and only thinks of their own benefit

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Every time system problem I am not satisfied with salary cycle I am not at all satisfied with week offs I giving my 6day and also I have to beg work for week off I did not taken any unplanned leave and also they did not agree for any week off

Likes

New experience of tele calling and business promotions. Handling customer objuctions

Dislikes

Do not get proper salary break ups even after asking many time

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good work environment and good Team management

Dislikes

Salary not increase on time and no night allowance and no incentive plan.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life can be balanced

Dislikes

No vision for career improvement. No option to uplift skills

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Work culture , timings , flexibility, good and free atmosphere

Dislikes

Not spending amount on local advertisements and online

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.