AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter reviews by Ebixcash Global Services Customer Service Associate Reviews
Rating distribution
Category Ratings
Work-life balance
Company culture
Salary
Job security
Work satisfaction
Skill development
Promotions
What employees say about Ebixcash Global Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
71% employees reported
Flexible timing
29% employees reported
No travel
67% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
4 reviews
Jobseekers also viewed
8 reviews found
Customer Service Associate in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Most third class company in Bangalore...don't have any culture and don't know how talk with female executive
Dislikes
Every think ....
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing 😡
Dislikes
Package was very less because of my previous package, I'm still suffering to get a good package because according to market standards I'm getting some persent hike which is also very less. They didn't even provide offer letter at time of joining and resignation they given my experience letter after 8 months I went three times to office to collect my experience letter. Working in ebixcash was worst experience literally worst hr and management team....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Dislike
Dislikes
One month not given me
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Mark your calendar for
Women @ Work from Mar 6-8
Grow your career with industry insights, exclusive jobs & exciting rewards
Customer Service Associate in Bangalore / Bengaluru
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Immediate job opportunities Hassle free interview process
Dislikes
Salary Work life balance Company culture Favouritism of some people over qualified people
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Somajiguda
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good service
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Security guard Is not gd
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Somajiguda
Full Time
Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything looks good
- Company culture - Good
Dislikes
No dislikes at all
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Service Associate in Midc, Mumbai.
Full Time
Customer service associate Department
Overall Rating
Top trending discussions
Similar Designation Reviews
Team Lead in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I worked in hyderabad branch, way of speaking of center head is very pathetic, he abuse his employees in front of others.
Dislikes
Everything system, working culture, communication between the boss and staff, canteen, delay in issue resolving, abusing team leaders employees struggling for their own incentives and salary.
- Salary - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Relationship Manager in Noida
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company i had ever met.onetime salary never credit no promotion no increment in salary no proper timings for job 12 hours of shift low salary pathetic environment and huge work pressure and also nepotism ask for weekend working over all bad experience
Dislikes
All work culture
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Noida
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture and the people here are helping hands for personal as well as professional growth.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not as such. There’s a perfect work life balance which implies a healthy working environment
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.
Customer Support Associate in Bangalore / Bengaluru
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good , other wise nothing is there .
Dislikes
Less salary , worst worst worst worst management I ever seen , delay of salary almost holding salary 15 days . No supports from HR , treated employees like not human.. HR are there when we submitted our feedback form which is not good.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
During my tenure at this company, which lasted exactly 10 months, I encountered several issues. Firstly, within the first month of joining, I didn't receive my 7 days' salary. Despite raising this concern with HR every month for the entirety of my employment, they continuously assured me it would be included in the next salary. Unfortunately, after 10 months, I still hadn't received it, and it became apparent they were not being truthful. Each month on the 7th, we would approach HR about this matter, but they seemed indifferent and biased towards certain individuals within the company due to internal politics. I prefer not to disclose specific names of HR personnel. Moving on to management and internal politics, there seemed to be a lack of focus on assessing individual performance. Instead, attention was directed towards monitoring other teams' activities, a responsibility that should have been managed by the respective Team Leaders (TLs) and Managers. I believe they can identify the team I'm referring to from this review, and I hope they reconsider their approach. For personal reasons, I decided to resign from my position without serving the notice period. I informed my TL, Manager, and HR, and provided the requested documents. However, they labeled me as absconded and withheld both my salary and leave. This treatment was unfair and unwarranted. These are just a few examples of the issues prevalent within the company. I urge anyone considering employment here to thoroughly evaluate their decision, as the company lacks transparency and may even fail to provide training salary....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Noida
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place to work nice infrastructure great ambiance higher management are very supportive
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Need some good cafeteria and and activities to release some stress
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Support and nice environment to work
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Sitting area is not proper there is no hygiene in washeoom no canteen Floor ambience is very poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Sitting area is not proper there is no hygiene in washroom and canteen Floor ambition is very poor
Dislikes
There is no canteen,
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Associate in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Company culture - Good
Dislikes
Worst company ever...full of torture,comparison,mixing personal and professional life,partiality.....
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Don't waste your time joining this company Worst management.
Dislikes
Worst experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Other Ebixcash Global Services Reviews
Telecaller in Bangalore / Bengaluru
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Environment.
Dislikes
No proper management and very careless support staffs and HR too they won't give proper information and terrible salary structure. No on date salary and for no reason salary deduction if asked negligence and ignorance, worst work experience and each and every month some or the other problems facing by employees and very very worst managers and TL's.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
SBI Life Insurance in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything, you have to do the reporting in the morning 9.15 am and the log out is not decided like evening 8.30pm Or 9pm Or 9.30pm Or 10pm also but not before 8.30pm and there only one lunch in the whole 12hrs or 13hrd shift it was a very pathetic experience working with ebixcash so i will suggest not to work in ebixcash
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
L2 Network Engineer in New Delhi
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Working culture, seeting is not good required pc is not available...vendor and client both have different communications... Client behaviour very very bad with employee's...
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Assistant Vice President in Mumbai
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Terrible work culture. Gross Mismanagement of funds. Management is a bunch of cheats. Senior leaders are laid off without reason PF and Insurance deductions are reflected on payslips but amount not deposited. Group of Frauds manage this Company. MD is the biggest fraud
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Training Manager in Hyderabad / Secunderabad
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All work no development
Dislikes
It is not a employee centric company and is only run by few people who think about their group and only thinks of their own benefit
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Bpo Data Entry Operator in Mumbai
Full Time
Others Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Every time system problem I am not satisfied with salary cycle I am not at all satisfied with week offs I giving my 6day and also I have to beg work for week off I did not taken any unplanned leave and also they did not agree for any week off
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Telecaller in Chennai
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
New experience of tele calling and business promotions. Handling customer objuctions
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Do not get proper salary break ups even after asking many time
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Senior Associate Operations in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work environment and good Team management
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Salary not increase on time and no night allowance and no incentive plan.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Manager in Hyderabad / Secunderabad
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life can be balanced
- Company culture - Good
Dislikes
No vision for career improvement. No option to uplift skills
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
State Business Head in Pune
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture , timings , flexibility, good and free atmosphere
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not spending amount on local advertisements and online
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Claim your company page and respond to reviews as an employer.
Tell us how to improve this page.
Ebixcash Global Services Reviews by Designations
- Ebixcash Global Services Customer Service Executive Reviews
- Ebixcash Global Services Network Engineer Reviews
- Ebixcash Global Services Customer Care Executive Reviews
- Ebixcash Global Services Customer Support Executive Reviews
- Ebixcash Global Services Customer Support Associate Reviews
- Ebixcash Global Services Telecaller Reviews
- Show more
- Ebixcash Global Services Sales Executive Reviews
- Ebixcash Global Services Team Lead Reviews
- Ebixcash Global Services MIS Executive Reviews
- Ebixcash Global Services Quality Analyst Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Ebixcash Global Services reviews submitted by Ebixcash Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ebixcash Global Services is the right company for ...you. 71% of employees reported the working days at Ebixcash Global Services as Rotational Shift. 71% employees reported the work timings at Ebixcash Global Services as Strict timing. Read more- Home >
- Reviews >
- Ebixcash Global Services Reviews >
- Ebixcash Global Services Customer Service Associate Reviews
Paytm
PhonePe
Mobikwik
Payed
