Ebixcash Global Services Customer Service Associate Reviews

Likes

Worst company i had ever met.onetime salary never credit no promotion no increment in salary no proper timings for job 12 hours of shift low salary pathetic environment and huge work pressure and also nepotism ask for weekend working over all bad experience

Dislikes

All work culture

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The work culture and the people here are helping hands for personal as well as professional growth.

Dislikes

Not as such. There’s a perfect work life balance which implies a healthy working environment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Work life balance is good , other wise nothing is there .

Dislikes

Less salary , worst worst worst worst management I ever seen , delay of salary almost holding salary 15 days . No supports from HR , treated employees like not human.. HR are there when we submitted our feedback form which is not good.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

During my tenure at this company, which lasted exactly 10 months, I encountered several issues. Firstly, within the first month of joining, I didn't receive my 7 days' salary. Despite raising this concern with HR every month for the entirety of my employment, they continuously assured me it would be included in the next salary. Unfortunately, after 10 months, I still hadn't received it, and it became apparent they were not being truthful. Each month on the 7th, we would approach HR about this matter, but they seemed indifferent and biased towards certain individuals within the company due to internal politics. I prefer not to disclose specific names of HR personnel. Moving on to management and internal politics, there seemed to be a lack of focus on assessing individual performance. Instead, attention was directed towards monitoring other teams' activities, a responsibility that should have been managed by the respective Team Leaders (TLs) and Managers. I believe they can identify the team I'm referring to from this review, and I hope they reconsider their approach. For personal reasons, I decided to resign from my position without serving the notice period. I informed my TL, Manager, and HR, and provided the requested documents. However, they labeled me as absconded and withheld both my salary and leave. This treatment was unfair and unwarranted. These are just a few examples of the issues prevalent within the company. I urge anyone considering employment here to thoroughly evaluate their decision, as the company lacks transparency and may even fail to provide training salary....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good place to work nice infrastructure great ambiance higher management are very supportive

Dislikes

Need some good cafeteria and and activities to release some stress

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Support and nice environment to work

Dislikes

Sitting area is not proper there is no hygiene in washeoom no canteen Floor ambience is very poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Sitting area is not proper there is no hygiene in washroom and canteen Floor ambition is very poor

Dislikes

There is no canteen,

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Worst company ever...full of torture,comparison,mixing personal and professional life,partiality.....

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good Environment.

Dislikes

No proper management and very careless support staffs and HR too they won't give proper information and terrible salary structure. No on date salary and for no reason salary deduction if asked negligence and ignorance, worst work experience and each and every month some or the other problems facing by employees and very very worst managers and TL's.

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Nothing

Dislikes

Everything, you have to do the reporting in the morning 9.15 am and the log out is not decided like evening 8.30pm Or 9pm Or 9.30pm Or 10pm also but not before 8.30pm and there only one lunch in the whole 12hrs or 13hrd shift it was a very pathetic experience working with ebixcash so i will suggest not to work in ebixcash

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Terrible work culture. Gross Mismanagement of funds. Management is a bunch of cheats. Senior leaders are laid off without reason PF and Insurance deductions are reflected on payslips but amount not deposited. Group of Frauds manage this Company. MD is the biggest fraud

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

All work no development

Dislikes

It is not a employee centric company and is only run by few people who think about their group and only thinks of their own benefit

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Every time system problem I am not satisfied with salary cycle I am not at all satisfied with week offs I giving my 6day and also I have to beg work for week off I did not taken any unplanned leave and also they did not agree for any week off

Likes

Nothing

Dislikes

Working culture, seeting is not good required pc is not available...vendor and client both have different communications... Client behaviour very very bad with employee's...

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

New experience of tele calling and business promotions. Handling customer objuctions

Dislikes

Do not get proper salary break ups even after asking many time

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good work environment and good Team management

Dislikes

Salary not increase on time and no night allowance and no incentive plan.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.