Diligent Technical Support Specialist Reviews

Likes

Good Salary and benefits

Dislikes

Chaotic work culture, no process, Managers are like puppets running around like headless chickens. No direction, no vision on what they want to build, how they want to do it.

Likes

Very bad experience

Dislikes

No job security. Horrible politics.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

*Alert* they dont provide offer letter instead they will tell internal movement happened

Dislikes

Dont ever think to attend the interview here they will just waste your time by taking interview and once u clear after all the process just dont release offer instead, when u call them they will inform like internal movement happened. Worst experience ever , playing job seekers

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Diligent consistently stays ahead of the curve by embracing new technologies and innovative solutions. Big projects like Lift & Shift (Migrating all products to AWS), Inclusion of AI and One Diligent platform are few examples. The work culture at Diligent is incredibly supportive and inclusive. The management genuinely cares about employee well-being, offering a range of benefits including flexible work hours, food, remote work options, and comprehensive health plans. Diligent offers competitive salaries....Read More

Dislikes

Some of the departments are newly formed/recruited and may take some more time to work effectively.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Happy to always contribute and great collaborations across the teams. I love to work with Diligent which provides me healthy work life balanced environment with lots of perks and benefits. I love the work culture and the work environment, it's very employee friendly and collaborative.

Dislikes

Nothing I can think of.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Nothing much

Dislikes

The company is lacking technical leadership at C - level. CTO brings some adhoc strategies every now and then which is becoming major failure and the company is not learning from those failures. Couple of years back, leadership brought new vendor for product development which turned out to be major disaster. People are clueless on how this vendor is selected and what quality aspects are considered. There is another initiative brought up called - Diligent One platform - which is also not a success even though teams has burned out to meet the targets. Salary hikes are pretty average, no initiatives to focus on people development, everyone is running behind some target which is set by leadership teams. Its time to change the culture, the leadership team and the strategy. If not, its going to be a disaster....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good salary, company events

Dislikes

Worst company and Indian management team Does not care about female employees and their safety HR does not care about employees and their well-being Denied WFH when immediate family is hospitalized and went through medical operations

Likes

Cab and food is fine

Dislikes

Worst work from office policy and HR support is zero In Customer Success no talented leaders anymore, they fired overseas and hired in India which has created issues in all the CSM teams

Likes

Work culture, team bonding

Dislikes

Salary increment is not that good. Hike is very less.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazing company with good career growth opportunities. If you are passionate and love what you do, this is the place for you

Dislikes

None

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

Job security and career progression is non existent. People are getting laid off left, right and center.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.