DCB Bank Senior Customer Service Executive Reviews
Updated 3 Jun, 2023
Overall Rating
4.0/5
based on 1
review
Rating distribution
Category Ratings
4.0
Job security
3.0
Skill development
2.0
Company culture
2.0
Salary
2.0
Work-life balance
2.0
Work satisfaction
1.0
Promotions
DCB Bank is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the
...
Read more
DCB Bank is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Relationship Manager in
New Delhi
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Jan 2025
Likes
Nothing
Dislikes
Very bad management in senior level, and no job secured in dcb bank, they can give PIP anytime. Seniors they can't talked,without pip word.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Deputy Manager in
New Delhi
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
1.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 20 Dec 2024
Likes
Work life balance
Salary - Good
Skill development - Good
Promotions - Good
Work-life balance - Good
Dislikes
Always talking about about POSH ( demoting people without any proof just on the basis of false allegations from females who don't want to do work and want to take free salary from bank ) instead of other things which help in growth of bank .
Job security - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Manager in
Shivamogga
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 05 Dec 2024
Likes
DCB Branch Team is good
Dislikes
Lot of points,
Sitting place not, only 20seats, more then 50 employees, Very Slow & Highly Manual Paper Process, No One Digital
Every one is manual,
Paper also Not Approved, My pocket true paid Amount,
And Credit Team Control All parameters, Tech, legal,Fi, RCU,
is All parts Credit Control
No one Support Sale's
Sales Manager Stafford
Every Time
Skill development - Poor
Promotions - Poor
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Relationship Manager in
Shujalpur
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Nov 2024
Likes
Inclusive and collaborative work environment DCB Bank has an atmosphere of peer collaboration and support. which motivates learning and developing new skills
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Pune
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 05 Nov 2024
Likes
Salary is on time
Holidays are flexible
Co workers are nice
Portfolio provided is nice
Work satisfaction - Good
Work-life balance - Good
Dislikes
The seniors are not helpful at all
They dont want to take risk
No learning factor
No training is done
Since day 1 PIP dhamki is given
Skill development - Bad
Job security - Poor
Promotions - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Relationship Manager in
Vadodara
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 24 Oct 2024
Likes
They are giving good salary package.
Salary - Good
Dislikes
There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Chennai
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 04 Aug 2024
Likes
Nothing
Dislikes
Worst working timing especially not suitable ladies morning 9am to 9pm if work load is high then they ask us to come at 7am to 9.30pm even we have work in Saturday,sunday and govt holidays we have sacrifies our families behafe of dcb bank worst working fully politics if have a experience also there is no use we have to work from bottom even fresher who joined early will have reputation than experienced people. Really worst...Read More
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Ahmedabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Jan 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Relationship Manager in
Mumbai
Full Time
·
After Sales Service & Repair Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Jan 2025
Dislikes
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Mumbai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 26 Jan 2025
Likes
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Salary - Poor
Overall Rating
Other DCB Bank Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager II in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 31 Jan 2025
Likes
Work life balance and better office timings. Also option of work from from as an when required.
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Promotion criteria is not good.
Work Details
Work policy:
On holiday working from home
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
State Head in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 23 Dec 2024
Likes
Culture
Support from seniors
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Compensation vs competition.
Career development path can be better mapped and worked upon.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Circle Operation Head in
Bhopal
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 20 Dec 2024
Likes
Working culture, Easy to reach
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Technolgy is poor, Bandwidth of Branch & Bank to be increase.
Discipline is not good at Branch Banking team along with BM.
Work Details
Work policy:
Work from home also , if required in emergency
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Associate Assistant Manager in
Mumbai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 01 Dec 2024
Likes
There is no pressure in work just we have to do what is assigned to us that’s what our duty’s overall its great to work
Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
There is no dislike just you have to give best so that you get yearly increments
Work Details
Work days: Monday to Saturday
(Strict Timings)
Credit Manager in
Pune
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Dec 2024
Likes
DCB Bank can be refer as The Good banker Bank due to many aspects mainly include many opportunity to learn new things. Your new idea in process always consider.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No specific reason to dislike Bank
People are good
Policies are strong
Grasp and implement new policies immediate.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Area Credit Manager in
Hyderabad / Secunderabad
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Oct 2024
Likes
Work life balance will be there if u fall under good mentor orelse u will be in he'll....salary is low compared to market
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary compensation
Salary - Poor
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Software Engineer in
Mumbai
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Oct 2024
Likes
Only Free green tea sachet, coffee
Job security - Excellent
Dislikes
Other than job security and free green tea, coffee, everything is dislikable. Most pathetic management and years of experience is treated as a joke. Higher ups with over decade of work experience are less knowledgeable than freshers nor can they provide support. Too much internal politics. You wouldn't even be given training in anything as a fresher and directly be told to handle multiple projects from end to end. To get promoted or have highest performance rating, you would have to be the boss's pet....Read More
Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Strategy Manager in
Mumbai
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 11 Oct 2024
Likes
The company had stability previously.
Now it is more like a Lala company
There is no market hire in top management. 90% of the board are more than 10 years with bank.
They dont appreciate any efforts to grow
Dislikes
The BUH has complete control to hire and fire as per his/her choice
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager II in
Aligarh
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Oct 2024
Likes
Nothing
Dislikes
Everything as there is no job security they can ask you any time to leave the company or can initiate the pip or can transfer you anywhere in India
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Team Member
in
Hyderabad / Secunderabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 04 Oct 2024
Likes
DCB Bank is not following the rules
& DCB is asking to follow the rules as per the employees side.
DCB Bank is waste of all security purpose.
Hr & Reporting manager is don't have proper answers from them.
While I m asking doubts & questions
I have done continuously night shift from past 5 month's.
Dislikes
DCB Bank is not following the rules
& DCB is asking to follow the rules as per the employees side.
DCB Bank is waste of all security purpose.
Hr & Reporting manager is don't have proper answers from them.
While I m asking doubts & questions
I have done continuously night shift from past 5 month's.
People also ask about DCB Bank's Senior Customer Service Executives
How is DCB Bank to work for?
DCB Bank is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
DCB Bank is known for Job security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at DCB Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at DCB Bank?
According to AmbitionBox ratings, DCB Bank employees rate its salary and benefits as 2.0 out of 5. You can know more about DCB Bank Salaries at AmbitionBox
How is the work culture at DCB Bank?
Work culture is rated 2.0 at DCB Bank by 1 employees. While job security is rated 4.0 and work-life balance is rated 2.0 at DCB Bank. Read detailed reviews by employees of DCB Bank on AmbitionBox.