DBS Bank Customer Support Associate Reviews

Likes

Employee policies

Dislikes

No strategic clarity at an organisation level, favouritism and politics, no concept of work life balance and bad work culture

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Newbies from other bank can get all benefits with high salary hike. If you are belongs to cluster head community you will get all benefits without work

Dislikes

No proper knowledge at top management. Lvbians in cluster head level to top management will be washout. Than only the DBS will improve.

Likes

Hybrid work culture and skill development

Dislikes

Line manager is everything, he decides your rating, increment, bonus. HR is just a yes man to whatever reporting manager says. Lot of good policies on paper but at ground level not much. HR is absolutely not reachable

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

HR policies and benefits for employees.

Dislikes

No work life balance. System and process is not upto the mark. Dependencies on offline activities makes work life cumbersome. No policy for women employees safety who sits till late night.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Work Culture and Skill improvement. Job security.

Dislikes

Appraisal and Salary is less as compared to other banks. Dbs is Singapore bank, so every decision made in Singapore. DTI is worked like service base company who follows the order from Singapore management.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I joined as a fresher, initially it was good but in going their expectations & work culture is too worst from MOT by which I worked So, my suggestion is that by seeing salary & company benefits please don't go to DBS

Dislikes

Work life balance Treating employees as slavery by leads Blackmailing in ratings

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Dbs culture enables learning and career development . Good for freshers and even experienced people.

Dislikes

Highly location centric and only particular communities people all over the bank and need more diversification.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes

Likes

Their Perks benefits are good, IJP policy is good.

Dislikes

Top Management doesn't care about their ground level employees, Too much of politics is involved, taking leave is a crime here, If you will open your mouth you will be treated as enemy ..

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is quite Good for employees. But Higher management is not aware about outside market putting no sense Targets which is not achieved by any chance. Liability dept. of the bank can't be grown by this manner. Attrition is too high at ground level employees Every 8 to 9 month there will be new Hiring going on. Job for a PB Is Not quite stable bcz the Retail product are limited, so sales job is tough enough. Bank is spending lot of money on loss making lear generation channels. This is soo on.....Read More

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good Employee oriented bank that needs to improve in process. Simplify lengthy processes to benefit customers. If system and processes gets streamlined this bank is great bank to work.

Dislikes

System Bank processes with no proper TAT. No ownership expected from others or juniors. Everything is Branch Manager here. Even basic operations are questioned only to branch heads and not even to branch operation head or other branch operation staffs. Branch Manager need to look after business and also basic operations which is unlikely with other top banks. No targets or scorecards for subordinates or employees other than Branch heads....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

HR and benefits

Dislikes

The e LVB staff which are previous Lakshmi Vilas Bank staff dominating newly joined DBS employees and the higher Authorities are favourable to the old staff.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Earlier when DTI was growing it was good place to be.

Dislikes

1- more that 50% of time is wasted in process and very less time for actual development work. 2- Very biased environment towards Singapore employees and very poor credibility of DTI guys. 3- Poor appraisal policies now. 4- No phycological safety

Likes

It is highly appreciated work culture. Bank is providing lot of benefits to employees. Many opportunities available individual can develop the knowledge even cross department. Opportunities to move across various departments. All you need to have high positive approach.

Dislikes

Only few people from top management bringing their previous employers style of working which bank to restrict.

Likes

Nothing except goodies

Dislikes

Road side coolies are becoming managers after working for 8-10 years as contractor .No knowledge of any programing or tech stack just know how to abuse and fight .

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

For a fresher this is the best company, but moving onto next few years after will be challenging to cope up with DBS work culture.

Dislikes

Doesn't give enough time for a developer, will be hard to deliver quality products. Also we stick up with same project when we start and will be very difficult to switch between projects as managers doesn't let you go or want to give up you from the project

Work Details

Work policy: 4 days and only one WFH per week

Work days: Monday to Friday (Flexible Timings)