Conneqt Business Solutions Customer Service Associate (Csa) Reviews
based on 6 reviews
Updated 30 Jan, 2023
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.5
Skill development
4.1
Job Security
3.7
Company culture
3.6
Salary & Benefits
3.6
Work-Life balance
3.4
Promotions/Appraisal
3.2
Work Satisfaction
Conneqt Business Solutions is rated
4.6 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Conneqt Business Solutions is rated
4.6 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
Sort by:
Popular
Customer Service Associate (Csa) in
Behind of Viviana Mall thane
Billing & Collection Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lot of politics and team leader is not supporting manager also not supporting and incentives also not giving
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work timings: Strict Timings
Employer’s Response
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.
Hi,
Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.
Customer Service Associate (Csa) in
Navi Mumbai
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Oct 2021
Likes
Job is secured till you give your best to company
Dislikes
Some people are bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
csa Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 May 2021
Likes
Good work environment and culture.teammates are supportive and the management is transparent.company policies are good
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Pune
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Dec 2024
Likes
I am not agree
Dislikes
I worked in the Canara Bank process at Conneqt Business Solutions, Kharadi , Pune. During my time there, I faced severe health issues, including a panic attack. Despite this, instead of understanding my situation, the company held my salary for one month and gave untrue reason for my resignation.
It was very difficult time for me both physically and emotionally. Holding my salary during such a challenging period felt unfair and insensitive. I expected better support and understanding from the company.
I hope no one else has to face such treatment in the future....Read More
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Sales Trainer in
Kolkata
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Sir,it is a great privilege for any one to work in reputed organization like yours.when I read about your organization. I found that my skills are matching your requirements. Where I can show case my skills to contribute to the organization growth.
Dislikes
No Dislike because it is one of the fastest growing organization in india. The work environment of the organization is very good. People feel proud to be part of the team as organization provides feel support to their employees in professional front.it has many branches across the india so I have good opportunity to show my talent.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Something say that they like working at conneqt business solutions because of the company's culture , work environment,and supportive management .
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
International Business Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Dec 2024
Likes
No like.
Dislikes
Worst experience ever, manager asked me to resign just because of data discontinued and he was rude, mannerless, bad behaving, the organization are responsible for those kind of manager.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Soft Skills Trainer in
Hyderabad / Secunderabad
Full Time
·
University Level Educator Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 11 Dec 2024
Likes
There is nothing to like much, however any freshers or people who come from villages for them to develop their basic BPO culture it is useful
Dislikes
HR( recruiting HR) they think about themselves as CEO's of the company their attitude and rudeness, they dont know anything apart from asking "Tell me something about yourself". They only dont have proper communication skills. They are worst. I worked there 5 years. It is full of domestic process, so dont expect to improve your communications skills, infact you will lose your skills. its best to work for six months and gain basic BPO skills and go away....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Mohali
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Dec 2024
Likes
I like to work with Conneqt because they value their employees also environment is very good and comfortable and employers are very supportive and helpful, thank you Conneqt.
I never forget the experience.
Dislikes
There is no way to dislike it.but yearly appraisal should be more good.
BPO Associate in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
None
Dislikes
This company will ruin your life. They say it's a 9-hour shift during the interview, but you end up working 10-11 hours. You get a 1-hour break, but they tell you to return in 10-15 minutes and skip the rest of your break. There's no overtime pay. They'll expect you to do extra work without any compensation. They treat you like animals and then say they can't pay your salary because your login hours are short, you're taking too many training breaks, etc. Your salary never arrives on time, and sometimes you don't even get your full salary. So, friends, if you're considering joining this company, please talk to the employees who were there before you. And if possible, avoid joining this company altogether......Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Associate in
Pune
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Nothing
Dislikes
Team leader- Ismail is a pathetic person doesn't understand how hard is his teammates are working. He will say something to make you feel sad and demoted.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager Operations in
Bangalore / Bengaluru
Full Time
·
Corporate Communication Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Honestly nothing is great to say about this company.
Dislikes
Corporate culture is very bad.
Micro management
Approvals never come and you work gets delayed if you are in lower level
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Voice Process Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
They do not deserve likes
Dislikes
Hi guys please read this before you join this organisation i have joined this organisation in my past i joined as a fresher in this company in a "TITAN PROCESS" first they give you training after that in my OGT period i have not cleared my certification in first time and second time i was trying and giving my 100% to company the quality analyst and team leader is listening my calls and making fun of that i was listening all those things behind the desk the tl and was not knowing that I'm listening i feel demotivate on this the floor manager don't know what's going on floor and in starting tl start giving you a work pressure also i was about to inform the manager but i thought it will negative impact for my collicks so that the reason I left this company after that they abscond me ""THINK TWICE BEFORE JOINING THIS ORGANISATION IT'S ALL ABOUT YOUR CAREER"" this was my worst experience in my life...Read More
People also ask about Conneqt Business Solutions's Customer Service Associate (Csa)s
How is Conneqt Business Solutions to work for?
Conneqt Business Solutions is rated 4.6 out of 5, based on 6 reviews by employees on AmbitionBox.
Conneqt Business Solutions is known for Skill development which is rated at the top and given a rating of 4.5. However, Work Satisfaction is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Conneqt Business Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Conneqt Business Solutions?
According to AmbitionBox ratings, Conneqt Business Solutions employees rate its salary and benefits as 3.6 out of 5. You can know more about Conneqt Business Solutions Salaries at AmbitionBox
How is the work culture at Conneqt Business Solutions?
Work culture is rated 3.7 at Conneqt Business Solutions by 6 employees. While job security is rated 4.1 and work-life balance is rated 3.6 at Conneqt Business Solutions. Read detailed reviews by employees of Conneqt Business Solutions on AmbitionBox.
Tell us how to improve this page.
Conneqt Business Solutions Reviews by Designations