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Engaged Employer

Conneqt Business Solutions

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3.7

based on 8.5k Reviews

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Conneqt Business Solutions Customer Service Associate Navi Mumbai Reviews

based on 22 reviews

Updated 10 Oct, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.7

Work Satisfaction

3.7

Company culture

3.7

Skill development

3.6

Work-Life balance

3.4

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in Conneqt Business Solutions Customer Service Associate Navi Mumbai Reviews

22 reviews found

Sort by: Popular

Customer Service Associate in Navi Mumbai

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Oct 2024

Likes

All things good salary credit on 1st date of all month. Greater place to work.

Dislikes

Nothing

Customer Service Associate in Navi Mumbai

Full Time

Customer service executive Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Jun 2022

Likes

Work culture

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.

Customer Service Associate in Navi Mumbai

Full Time

Ubi Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Nov 2022

Likes

Third class company hire or fire any time

Dislikes

Third classs tk manager hr

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.

Customer Service Associate in Navi Mumbai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 19 Apr 2023

Likes

Company is good

Dislikes

Not support management not good and qualityvand quality team is not good because this jealous feel for every employees

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Customer Service Associate in Navi Mumbai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 12 Jul 2023

Likes

One of the nicest company I have worked with my coworkers, teammates, team leader and manager helped me a lot to up skill about costumer satisfaction and software we build personal connection after I left company they are still in touch personally the guide me.

Dislikes

Nothing is such i dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Navi Mumbai

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Jun 2022

Likes

Nothing there is no job security they dont even give salaries to their employees from last 90 days they are just giving excuses and future dates HRS are of no use

Dislikes

Everything in this company is they for their own benefit superiors treat them as a slave

Work Details

Not balanced

Employer’s Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. Regarding your salary issue, please approach the HR team for further discussion at https://conneqtcorp.com/in/.

Customer Service Associate in Navi Mumbai

Collection Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 11 May 2022

Likes

Good for work

Dislikes

No Growth

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Conneqt Business Solutions.

Customer Service Associate in Navi Mumbai

Na Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 02 Jul 2022

Likes

Nothing

Dislikes

Not cooperating at all

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Navi Mumbai

Banking Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 03 Feb 2022

Likes

All good ok ok ok ok ok

Dislikes

N/A

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Navi Mumbai

Business Process Outsourcing Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 10 Jan 2021

Likes

✨✨:-)Note an employee’s good qualities.. Exp..,-“I noticed how well you responded to that customer’s concerns. You were patient, understanding, and resourceful. Customer support is an important part of our company brand, and you certainly displayed it.” ..

Dislikes

Ask your employees what you can do to improve!!

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Navi Mumbai

Customer service associate Department

5.0

posted on 15 Jun 2022

Likes

This is good working plc

Dislikes

This is good plc but company not understand agant sechuation

Employer’s Response

Customer Service Associate in Navi Mumbai

Call Center Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 01 Sep 2021

Likes

Incentive

Dislikes

Being partial, favouritism

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Navi Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Mar 2021

Likes

Q connect his best bpo company

Dislikes

Nothing

Work Details

1.3 years

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Customer Service Associate in Navi Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 03 Aug 2019

Likes

Teammates are very supportive.

Dislikes

Low salary

Work Details

Challenging but you learn alot

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Navi Mumbai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Apr 2022

Likes

Good management,staff, good team leader and best part is great senior manager

Dislikes

After 10pm airconditioner has been close

Work Details

Excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Navi Mumbai

Collection Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 11 Mar 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good.

Dislikes

There is a lot of politics and the management doesn’t address our issues.

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Customer Service Associate in Navi Mumbai

Collection Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Feb 2021

Likes

COMPANY MANAGEMENT IS VERY GOOD

Dislikes

Work Details

AS A CUSTOMER SERVICE ASSOCIATE

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Customer Service Associate in Navi Mumbai

Call Center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 May 2021

Likes

I would like to do the job in Conneqt business solutions

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Navi Mumbai

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 31 May 2022

Likes

I like the Company policies,work environment is good, but the job security are not so good , although work culture and management was nice

Dislikes

Career growth is slow,lots of work pressure, salary vary person to person on the same task

Work Details

At the beginning of the job is struggled but after sometimes it was comfortable, I got a chance to enhanced my confidence as to talk multiple customers.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, Thanks for the feedback, If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.

Customer Service Associate in Navi Mumbai

Banking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 15 Apr 2018

Dislikes

Very nice company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Employer’s Response

Top trending discussions

View All

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 Conneqt Business Solutions reviews submitted by Conneqt Business Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Conneqt Business Solutions is the right compa...Read more