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Conneqt Business Solutions Customer Service Associate Bangalore / Bengaluru Reviews

Updated 25 Dec, 2023

Overall Rating

3.6/5

based on 15 reviews

Rating distribution

5

6 (40.0%)

4

5 (33.3%)

3

2 (13.3%)

2

0 (0%)

1

2 (13.3%)

Category Ratings

4.2

Job security

4.0

Skill development

3.9

Work satisfaction

3.6

Promotions

3.5

Company culture

3.4

Work-life balance

2.9

Salary

What employees say about Conneqt Business Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

77% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

2.9

Rated by Women

7 reviews

4.1

Rated by Men

8 reviews

Conneqt Business Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate sati ... Read more

Conneqt Business Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Conneqt Business Solutions Customer Service Associate Bangalore / Bengaluru Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Sep 2023

Likes

Totally very bad

Dislikes

Poor cafetenria worst company

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jul 2023

Likes

Like a comfortable zone

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Give leaves

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 May 2023

Likes

Great place to work.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary increment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, Thanks for the feedback, regarding your concerns about salary, please do approach the HR team for further discussion at hr.helpdesk@conneqtcorp.com.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Nov 2022

Likes

Working Environment

Salary - Good
Job security - Good

Dislikes

Less Increment of the employee

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at hr.helpdesk@conneqtcorp.com.

Customer Service Associate in Bangalore / Bengaluru

Contractual

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Mar 2023

Likes

Good atmosphere

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent

Dislikes

Horrible people not understanding employees concerns

Salary - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.

Read Conneqt Business Solutions Reviews based on similar designations

3.9

Customer Care Executive

(48)

4.0

Customer Support Executive

(24)

3.2

Customer Service Executive

(24)

4.4

Senior Customer Service Executive

(21)

4.4

Team Lead

(8)

Customer Service Associate in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Sep 2022

Likes

It's my first workplace after my completion of my education . I can't explain such a wonderful environment for gaining carreier path in my life thanks connect for gaining my knowledge how to manage and achieving the carreier goal

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not yet

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employer’s Response

Hi, Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.

Customer Service Associate in Bangalore / Bengaluru

Business Process Outsourcing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Sep 2022

Likes

Working environment is good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is no future

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. Concerning your issue with salary expectations and incentives, your feedback is being discussed in length with our team. We value your comment and regret you were disappointed. If you would like to discuss this further or have any more feedback to share, please reach out to us at https://conneqtcorp.com/in/.

You are reading trusted reviews. Keep reading to find out more about Conneqt Business Solutions.

Customer Service Associate in Bangalore / Bengaluru

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 26 Nov 2021

Likes

Friendly environment on the floor

Job security - Good
Company culture - Good

Dislikes

Lots of partiality Never understand the personal problems like ..if we are not well still they ask us to work which is unfair

Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Not satisfactory

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Bangalore / Bengaluru

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 23 Sep 2020

Likes

I am very happy to work with this company.In this covid time also company and management are helping us very much.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

If I am suffering with covid they are marking LOP and no appraisal from last one and half year.

Salary - Poor

Work Details

I am enjoying the work.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Jan 2021

Likes

Work culture is good

Skill development - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary structure

Work Details

The job is quite interesting

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Phone Banking Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 29 Jun 2020

Likes

It was like very poor organization. According to salary work pressure was more. Really so sad say , in this pandemic they separated me from organization and they are not providing me the relieving letter also.

Skill development - Good

Dislikes

The main thing is work more get less.

Salary - Poor
Job security - Poor

Work Details

I was working there as a adviser for Union Bank of India. Where on daily basis I was getting huge amount of incoming calls. And according to call sinario i was handling customers in a good manner.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Customer Service Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Jul 2020

Likes

Placement

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good

Dislikes

they don't provide work from home

Work Details

good experience except

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was less than satisfactory. If you would like to discuss this further or have more feedback, please reach out to us at hr.helpdesk@conneqtcorp.com.

Customer Service Associate in Bangalore / Bengaluru

Customer Service associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2022

Likes

Work culture, management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Super

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

posted on 25 Dec 2023

Overall Rating

Good

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Dec 2023

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

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HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Conneqt Business Solutions reviews submitted by Conneqt Business Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Conneqt Business Solutions is the right compa...ny for you. 75% of employees reported the working days at Conneqt Business Solutions as Rotational Shift. 77% employees reported the work timings at Conneqt Business Solutions as Flexible timing. Read more

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Conneqt Business Solutions Customer Service Associate Bangalore / Bengaluru Reviews

Conneqt Business Solutions Office Photos

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Conneqt Business Solutions Customer Service Associate Salaries in Bangalore / Bengaluru

based on 71 salaries

₹1.1 L/yr - ₹4 L/yr

14% less than the average Customer Service Associate Salary in India

View more details

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