Concentrix Corporation Technical Support Specialist Reviews

Likes

It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.

Dislikes

Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I was assuming that this company is MNC and must have the same standards but it is also full of politics and job security is also not good, you will be in process till their requirements(peak season) after that they will force you to resign!!!

Dislikes

I was assuming that this company is MNC and must have the same standards but it is also full of politics and job security is also not good, you will be in process till their requirements(peak season) after that they will force you to resign!!!

Likes

Job security

Dislikes

Working culture, promotion, negligible hike , they are not focusing on quality of work instead they are focusing on how much time you are sitting on your chair, which makes all the environment toxic. If we are working on holidays they are giving compoff, which is unacceptable as i have enough leaves already

Likes

Well only salary

Dislikes

Work culture is not good and leave balance as well the most imp thing is that if you are unwell and want leave you will not get any how and if u submit medical also it will be marked unplanned leave no matter what if u have leave balance as well still it will be marked unplanned and management sucks in concentrix

Likes

The best about the company is the work culture.. I have worked for 2 years and I never feel demotivate in this 2 years.. My manager, My trainer, my QA's and my colleges all are perfect💯💯..

Dislikes

Dislike will not be there in my or anyone's dictionary who are working or have worked with concentrix.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good for beginners, they are providing work from home and hybrid system based on clients. Salary issue is not there.

Dislikes

It's resources management company and job security is not good. For high salary person i don't recommend this organisation. Deduction and Insurance are very costly compared to other organisations No learning resources from external except that Udemy. Don't join this organisation if you are Flutter Developer because they have small limited clients.

Likes

The great professional culture

Dislikes

Well I'm not saying about the whole CNX but for me they are not appriciating Or condering my honestly towards work and it's been 4+ years I'm working still an offroll employee here. And no increement on time

Likes

This organisation is good for beginners, it gives you good learning opportunities and organisation policies make it an employee centric company.

Dislikes

It is not good in terms of money as the salary is less as compared to the market.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only salary part

Dislikes

Company's environment is ridiculous as no higher management is going to support you. HR specially DIPALI CHAUDHARY is she very rude. She use to say things will remains confidential then the whole floor comes to know about the conversation between agent and HR.

Likes

other than salary paid on time nothing positive here and if you planning to stay for short period only join then

Dislikes

Work pressure nothing is good here honestly psthetic systems sitting arrangement politcs and what not even break timing not fixed like you hve to ask like a school student support staff also poor and salary also average

Likes

If you are a good resource they would defend you all the time and you have the job security.

Dislikes

The job security is of no use as they don't care about you till you put your papers, yearly appraisals of 2,3,4 or max. 5% that can't even beat inflation, along with the favouritism that you get to see will make you leave for sure.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The organisation is only focusing on Cost with a eye to cut cost at any level with no focus of employees welfare

Dislikes

Cost Cutting , Forced Weekend working and always looking for replacing resources with a low cost resource. For CNX US, CNX India is a back office and it should only be used for saving cost of cost increases remove the resources and make the remaining resources do the additional tasks

Work Details

Work related travel: This is a desk job.

Likes

I used to like the work in the Wheelz Process which was in the Cnx and there was cleaned the floor. My TL was also good as a nature wise. That's why I did love the cnx.

Dislikes

I used to dislike the environment of the Wheelz Process in the Cnx because of the most mischievous Agents and some SMEs'. They were ruining. They SMEs' don't know hοw to handle the team, how to work as a team, there are discrimination is the most popular thing in the same process. And salary package was not good according to work there was so much pressure now. They were not aware for agents health issue. Computer's equipments were not working properly and even they didn't correct them....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Earlier it was fantastic, We were manage to work load accordingly, later they made one person as a team leader and then the environment became toxic, he use to give multiple task at a time with time frame and it’s a obvious thing that we can’t meet the expectations and then he use to started our misses to the entire team. All he hadpersonal grudges and that’s how he made me to resign from my post....Read More

Dislikes

Nothing specific

Work Details

Work policy: Few of them got the chance for work from home

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good ambience in office Generally managers and supervisors appear to be supportive and caring Show off

Dislikes

Poor behaviour of Managers and supervisors actually. No work life balance. they can call you to office anytime. poor salary : they collect around 10 times for a resource from client and pays only 10% cannot take breaks on your own . Cannot take leaves and it also gets approved even if you plan months in advance. if you fall ill in the office they will not let you go to hospital or to the doctor unless your shift is over. If you raise complaint against any senior you will be barred for promotions etc. Office cabs take atleast 1 hour to depart after the shift....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Some managers are helping.

Dislikes

Currently, I am working in this company in the MMT process. During my training, Aniruddha Dana was our trainer. He used to humiliate everyone, use abusive language, and was a very poor trainer. Because of his behavior, neither my team members nor I were able to understand anything. After we complained, the trainer was replaced, but only for one week, and then we were moved to OJT (On-the-Job Training). My mental health is deteriorating day by day. The work environment is very toxic, and people are not helpful at all....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.