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Filter reviews by Cogent Customer Success, Service & Operations Department Reviews
Overall Rating
based on 52
reviews
What employees say about Cogent?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
81% employees reported
Flexible timing
59% employees reported
No travel
63% employees reported
View more detailed insights
Gender based rating
Rated by Women
25 reviews
Rated by Men
26 reviews
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Customer Success, Service & Operations
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in Cogent Customer Success, Service & Operations Department Reviews
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asked in
Virtual Customer Service interview
Q1. What are the benefit of work from home ?
asked in
Customer Service Executive interview
Q2. What is the BPO nad what is the customer service
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asked in
Customer Service Associate interview
Q3. What do you know about this process(customer care)?
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Salary Discussions, Hike & Promotions
2w
busybhindi
·
works at
Tietoevry
TCS or Capgemini
I have got an offer of 34 LPA from TCS and Capgemini .
I have 11 years of experience , Azure Developer.
Can you please guide / suggest which company should I join .
I am confused since both are offering the same CTC .
TIA
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People also ask about Cogent's Customer Success, Service & Operations Department
Is Cogent's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 52 employee reviews, it's clear that most employees have an average experience working at Cogent's Customer Success, Service & Operations Department.
Work-life balance holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.7.
Does Cogent's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Cogent's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.9 out of 5, based on 52 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Cogent's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Cogent's Customer Success, Service & Operations Department?
Work culture at Cogent's Customer Success, Service & Operations Department is rated 3.0 out of 5 by 52 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Cogent's Customer Success, Service & Operations Department?
Based on 52 reviews on AmbitionBox, Cogent's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent's Customer Success, Service & Operations Department.
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|
Customer Service Associate
21
salaries
|  ₹1.6 L/yr - ₹4.1 L/yr |
|
Customer Care Executive
19
salaries
| ₹1.8 L/yr - ₹3 L/yr |
|
Customer Service Executive
18
salaries
| ₹1.3 L/yr - ₹2.8 L/yr |
|
C.S.A
15
salaries
| ₹1.4 L/yr - ₹2.5 L/yr |
|
Customer Support Executive
13
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
Health insurance
1 total
response
Job/Soft skill training
2 total
responses
Cafeteria
2 total
responses
Retirement benefits
0 total
responses
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