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Cogent E Services

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3.3

based on 2.7k Reviews

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Cogent E Services Customer Care Executive Noida Reviews

based on 73 reviews
Updated 21 Oct, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.3

Work-Life balance

3.3

Company culture

3.2

Work Satisfaction

3.2

Job Security

3.1

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in Cogent E Services Customer Care Executive Noida Reviews

73 reviews found

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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Cogent E Services, Noida Customer Care Executives

Is Cogent E Services, Noida a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 73 employee reviews, it's clear that most customer care executives have an average experience working at Cogent E Services, Noida. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
Does Cogent E Services, Noida pay their Customer Care Executives well?
According to AmbitionBox reviews, Cogent E Services, Noida customer care executives rate their salary and benefits at 3.1 out of 5, based on 73 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Cogent E Services, Noida's customer care executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services, Noida for customer care executives, click here.
How is the work culture at Cogent E Services, Noida for Customer Care Executives?
Work culture at Cogent E Services, Noida for customer care executives is rated 3.3 out of 5 by 73 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Cogent E Services, Noida for customer care executives, click here.
How is the job security at Cogent E Services, Noida for Customer Care Executives?
Based on 73 reviews on AmbitionBox, Cogent E Services, Noida's customer care executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Cogent E Services, Noida for customer care executives, click here.

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Cogent E Services Customer Care Executive Reviews by Locations

Cogent E Services Noida Reviews by Designations

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AmbitionBox has 73 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 64% o...f employees reported the working days at Cogent E Services as Rotational Shift. 56% employees reported the work timings at Cogent E Services as Flexible timing. Read more

Gender Based Ratings for Cogent E Services Customer Care Executive Noida

based on 63 reviews
3.8
Rated by 18 Women

Rated 3.6 for Skill Development and 3.4 for Company Culture

women
3.3
Rated by 45 Men

Rated 3.4 for Skill Development and 3.3 for Work-Life Balance

men

Working Days for Cogent E Services Customer Care Executive Noida

based on 73 reviews
Rotational Shift
64%
Monday to Saturday
18%
Monday to Friday
10%
Alternate Saturday off
4%
Other
4%

Work Timings for Cogent E Services Customer Care Executive Noida

based on 73 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
56%
11%
7%
26% employees reported other strict timings

Shift Timings for Cogent E Services Customer Care Executive Noida

based on 73 reviews
Day shift
100%

Business Travel for Cogent E Services Customer Care Executive Noida

based on 73 reviews
No travel
49%
Within city
26%
Within country
17%
International travel
6%
Within the country
2%
Cogent E Services Customer Care Executive Salaries in Noida
based on 166 salaries
₹0.9 L/yr - ₹3.6 L/yr
11% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Cogent E Services Customer Care Executive Noida
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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