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City Union Bank Customer Success, Service & Operations Department Reviews

based on 98 reviews
Updated 13 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.4

Skill development

3.2

Salary & Benefits

3.0

Company culture

3.0

Work Satisfaction

3.0

Promotions/Appraisal

2.9

Work-Life balance

Explore Reviews by Department

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3.3
 • 351 Reviews
3.5
 • 74 Reviews
2.9
 • 47 Reviews
4.4
 • 12 Reviews
3.7
 • 8 Reviews
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Top City Union Bank Interview Questions

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Q1. If you customer is unhappy with some sort of your behav ... read more
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Q2. How to set od limit for the borrower
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Q3. What is lc and bg
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Q4. 1) Define different types of mortgages
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People also ask about City Union Bank's Customer Success, Service & Operations Department

Is City Union Bank's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 782 employee reviews, it's clear that most employees have an average experience working at City Union Bank's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.7, while work-life balance is rated the lowest amongst all factors at 2.9. Read reviews about job security and work-life balance on AmbitionBox.
Does City Union Bank's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, City Union Bank's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.2 out of 5, based on 782 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about City Union Bank's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at City Union Bank's Customer Success, Service & Operations Department, click here.
How is the work culture at City Union Bank's Customer Success, Service & Operations Department?
Work culture at City Union Bank's Customer Success, Service & Operations Department is rated 3.0 out of 5 by 782 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at City Union Bank's Customer Success, Service & Operations Department, click here.
How is the job security at City Union Bank's Customer Success, Service & Operations Department?
Based on 782 reviews on AmbitionBox, City Union Bank's Customer Success, Service & Operations Department employees rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at City Union Bank's Customer Success, Service & Operations Department, click here.
Is work from home available at City Union Bank's Customer Success, Service & Operations Department?
According to AmbitionBox, 5% of City Union Bank's Customer Success, Service & Operations Department employees work from home permanently, 86% work from the office, and 9% follow a hybrid model, based on 21 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at City Union Bank's Customer Success, Service & Operations Department, click here.
How do I get a job at City Union Bank's Customer Success, Service & Operations Department?
To get a job at City Union Bank's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top City Union Bank interview questions and practice your responses to prepare thoroughly.

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Work Policy at City Union Bank Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 21 reviews in last 6 months

Work from office

Work from office

86%
Hybrid

Hybrid

9%

3 days/week from office

5%

Other hybrid work policies

4%

Permanent work from home

Permanent work from home

5%

Gender Based Ratings at City Union Bank Customer Success, Service & Operations Department

based on 95 reviews
3.7
Rated by 23 Women

Rated 4.3 for Job Security and 4.0 for Skill Development

women
3.3
Rated by 72 Men

Rated 3.6 for Job Security and 3.3 for Skill Development

men

Working Days at City Union Bank Customer Success, Service & Operations Department

based on 99 reviews
Monday to Saturday
57%
Alternate Saturday off
32%
Monday to Friday
9%
Other
2%

Work Timings at City Union Bank Customer Success, Service & Operations Department

based on 99 reviews
Flexible timing
Strict (10am - 8.30pm)
Strict (10am - 8pm)
30%
7%
5%
58% employees reported other strict timings

Shift Timings at City Union Bank Customer Success, Service & Operations Department

based on 99 reviews
Day shift
Night shift
97%
3%

Business Travel at City Union Bank Customer Success, Service & Operations Department

based on 99 reviews
Within city
48%
Within country
27%
No travel
25%
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