City Union Bank Senior Associate salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Good work environment all collogue are supporting ,company policies are good for employees ,and my personal training experience was too good and unforgivable

Dislikes

Salary was decent but carrier growth is slow

Likes

Salary is high comparative to the market Growth opportunities depending on your learning ability

Dislikes

Long working hours Performance based bonus which is not linked to work but with the customers we add The products are not liberal enough to promote to the customers as it has many cons comparing to the peer banks

Likes

You will work in all branch operations and it will help in gaining knowledge in all sections in branch banking

Dislikes

...(promotion). There are staffs who even not getting permanent even after 5 years. Because of that if you take leave it will be under loss of pay. They will give you branches which is one night travel distance from your hometown. Wont give you transfer even if your parents are hospitalised.

Likes

Nothing

Dislikes

... inferior about yourself in all ways and they will make you resign by yourself.. for that you get to pay and get relieved... if you are okay with everything and ready to be under probation for a long period of 5 -7 year with zero benifits then that's your job!! If not don't be happy having appointment letter from this perticular institution !!! Try to explore world more good opportunities are waiting... All the best...

Likes

I like about the company is that, they are involving every clerk for each and every work even when I had join this organization, I get chance to looking counter work, through this I polish my skill to interact with customer and I learned lot of this day by day by resolving customer's issues, then after 2-3 month I was shifted to cash counter, there I was again learning lot of things with my customer interaction skill which I had already polish which attending customer on counter work, after few months I shifted to loan and advance

Dislikes

... small amount. they are telling us that you haven't achieve your monthly target. So your salary is this only 2- If you can't achieve your monthly wise target then you may never get confirmation and any HR benefit (they are given target 4 Cr. to every Clerk not depending on how old branch is weather it is old or new doesn't matter and then they will divide this target on monthly basis and if you can't achieve your target on any month then rest amount will be shifted to the next month now you have to achieve your this month of target and also previous month target). On this target achievement they will provide you grade like A+, A, B, C. If you can't achieve 6 A grades then you will never get your confirmation and also and HR benefits, even your can't got your leaves , if you need, you have to go on Lose of Pay 3- They never give you job in you Hometown 4- Providing very few staff to the branch, even they are not having any sales staff. Operation's staff has to do marketing, achieve the branch target, recovery, CASA, SMA collection, loan customer's stock and building insurance, stock statement follow up, Drafting loan document, loan processing document and follow-up, customer request (technical and personal) only looking by us only. 5- Very conservative mentality organization. For 1 lakhs of Rs. Loan will be sanctioned by central office. BM's has no power to sanction and single amount. They can do recommendation only but this will be consider only after look on all papers. 6- Loan and advance is only on security basis. 7- Overall in this organization, I realize that, they are not having professional attitude.