AmbitionBox
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Full Time
Operations, Maintenance & Support Department
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Good salary benefits if you are lucky enough, still providing WFH for associates level workforce(company is in loss and have no money to expand the workspace as the currrent workspace has been built pre-covid and the current employee strength is 3x more comparing to pre-covid) which is still preferred to many, micro-management is inplace which is good for loyal and honest employees, those who complaint about the micro-management are the ones who wants to simply sit for 8 hours doing nothing and get salary without any questions asked. Support team is good(HR and IT), however finance is poor still- who do payroll in excel and no space there to implement any advance finance techs due to favourism. Located in prime location(WTC Kochi Infopark)....Read More
Intenal politics, useless top management(with an example: people with zero knowledge about US RCM can be at managerial role at BIlling if you they know or worked with the Operations Director in Transcription 20 years ago), Founder/Owner is kind on an early retirement(he is 32-34 I believe) which led this bright org to fall down, global VP is racist who also didnt even know the working structure of an US medical billing company in India, there are lots of favourism(process manager's wife can do the moonlight in the same company, but still company thinks its happened without the knowledge/support of that manager), no proper planning of resource requirements which ends up with unexpected terminations or layoff which causing the job security issues....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Full Time
Voice / Blended Department
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everthing was good
nothing was worst in the company
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Health Informatics Department
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Nill
We worst company every in India there is no job security and there is no proper project only they 2 project
Work days: Monday to Friday
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing..
Everything I dislike in CRM
Full Time
Voice / Blended Department
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Nill
Company politics poor culture absolutely waste of time.
Work policy: If required need to visit the company
Work days: Rotational Shift (Strict Timings)
Full Time
Healthcare Department
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Work from home
Try to fulfill the employee’s basic needs, rather than giving manager position for 5 years exp folks.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Medical Billing Department
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Work enviornment and the location is good. Supportive team and management .Providing cab facility is also good.
Cafeteria is too small, No training provided .Salary and career growth is slow.
Was good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Work Satisfaction, company culture, work life balance.
Everything is good, nothing to dislike.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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i like that the only 1 thing that they provide work from home.
Major problem with them is management specially Team Lead gives stress, just because of TLs misguided SOPs team suffers and always put blame on employees and manipulates data and TL plays victim card in front of HR and company senior heads.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing to like
Sufficient software training & process updates not given after joining. Supervisors are biased. Pay day is worst, it's 8th of every month and at times that also gets delayed. No job security at all. Services can be termed on day without prior intimation.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Providing permanent work from home, good working atmosphere
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Health Informatics Department
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Work policy: 5 day's work on office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Business Intelligence & Analytics Department
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No
No job security , all are psycho
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Health Informatics Department
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Work from home
No job security
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Good salary, flexible hybrid work mode, easy access to support dept and inter department.
Incapable team of senior leadership, internal politics and favourism, biased appraisals, hiring of non eligible folks for managerial role, non transparent and non scientific hiring process, lay off due to lack of volume(initial hiring was again due to improper hiring), pressurizing the operations due to non realistic promises made to the clients by sales team, and many more.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Software Development Department
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Kadak
Nopeshwar bhau natthi natthi natthi
Full Time
Quality Assurance and Testing Department
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Just okay nothing much
Hiring and firing is a joke
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Work from home
Management is not good , racism is there and no job security
Full Time
Payroll & Transactions Department
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Nothing to like
Bad experience. The company uses us well. After use, they make their own excuses and kick us out. 'Use & throw' is the aim of this company. Strictly don't recommend
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Adapting to Hybrid work model
This company is a Worst work environment. Toxic management persons, fake salary promises from HR team. Company unable to retain the clients with their management abilities and instead of improving their client handling skills they are terminating the employees with no reason. No job security.
Work policy: As the management requests that changes offen.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Medical Billing Department
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AR and another associate can explore the process if they are willing and get promoted easily. The HR team is really helpful.
Once promoted to QA/TL/SME/AE they will give maximum work pressure because of the lack of employees.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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