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Caretel Infotech Customer Care Executive Reviews

based on 24 reviews
Updated 27 May, 2022

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.4

Work-Life balance

3.3

Job Security

3.3

Company culture

3.2

Skill development

2.8

Work Satisfaction

2.7

Salary & Benefits

2.6

Promotions/Appraisal

Top Mentions in Caretel Infotech Customer Care Executive Reviews

24 reviews found

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People also ask about Caretel Infotech's Customer Care Executives

Is Caretel Infotech a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 24 employee reviews, it's clear that most customer care executives have an average experience working at Caretel Infotech. Work-Life balance holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about work-life balance and career growth on AmbitionBox.
Does Caretel Infotech pay their Customer Care Executives well?
According to AmbitionBox reviews, Caretel Infotech customer care executives rate their salary and benefits at 2.7 out of 5, based on 24 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech's customer care executives salaries here and to read reviews specifically about salary and benefits at Caretel Infotech for customer care executives, click here.
How is the work culture at Caretel Infotech for Customer Care Executives?
Work culture at Caretel Infotech for customer care executives is rated 3.3 out of 5 by 24 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Caretel Infotech for customer care executives, click here.
How is the job security at Caretel Infotech for Customer Care Executives?
Based on 24 reviews on AmbitionBox, Caretel Infotech's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Caretel Infotech for customer care executives, click here.

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Gender Based Ratings for Caretel Infotech Customer Care Executive

based on 23 reviews
4.2
Rated by 7 Women

Rated 3.6 for Job Security and 3.6 for Company Culture

women
3.4
Rated by 16 Men

Rated 3.5 for Work-Life Balance and 3.4 for Job Security

men

Working Days for Caretel Infotech Customer Care Executive

based on 24 reviews
Monday to Saturday
55%
Rotational Shift
25%
Other
15%
Monday to Friday
5%

Work Timings for Caretel Infotech Customer Care Executive

based on 24 reviews
Flexible timing
Strict (9am - 6pm)
Strict (8am - 5pm)
46%
11%
11%
32% employees reported other strict timings

Shift Timings for Caretel Infotech Customer Care Executive

based on 24 reviews
Day shift
Night shift
91%
9%

Business Travel for Caretel Infotech Customer Care Executive

based on 24 reviews
No travel
67%
Within country
13%
Within city
13%
International travel
7%
Caretel Infotech Customer Care Executive Salary
based on 50 salaries
₹1 L/yr - ₹2.6 L/yr
32% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
6 total responses
+2 more benefits
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