Caretel Infotech is rated
3.5 out of 5 stars on
AmbitionBox, based on 24 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Caretel Infotech is rated
3.5 out of 5 stars on
AmbitionBox, based on 24 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Caretel Infotech Customer Care Executive Reviews
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24 reviews found
Sort by:
Popular
Customer Care Executive in
New Delhi
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Apr 2022
Likes
Working experience was absolutely good.
For learning point of view organization is actually a good selection of choice.
Staff is always there to support.
Salary on time.
Anyone can go for this firm.
Dislikes
Salary cycle
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Feb 2022
Likes
Very good experience from care tel as fresher to the customer care executive work and i faced different types of targets from customers who had suffered from big problems
Thanks alot to caretel infotech team members along with my colleagues who was walk in the same path
Thanks to my team manager sir DEPPAK SIR , HR as SARAH MAM and QUALITY MAM as ARCHANA MAM...Read More
Dislikes
Nothing
Work Details
Superb
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive
Administration Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Oct 2018
Likes
Very bad experience there. Uneducated staff from agents to all seniors. Seniors have no manner to talk with agents. No salry time. Overall very bad experience.
Dislikes
Very bad experience there. Uneducated staff from agents to seniors. Seniors have to manners to talk with agents. No salry time fixed. Overall very bad experience. Please job seekers do not join that company.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jan 2022
Likes
Super team with me
Dislikes
Non of them
Work Details
Fabulous
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Delhi Naraina
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Apr 2021
Likes
Company is not too got not too bad, it gives comfort but not much salary, chances of being permot in higher posts are very less, they use to hire new executives for hire process, further there is nothing like incentive
Dislikes
the experience was so so with this company, co-workers and seniors are helpful but company does nto provide facilities like incentive, traveling, and their canteen is in very bad condition
Work Details
It was easy, because this company provides comfort
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Pune station camp
Don't remember Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Nov 2021
Likes
Good experience
Dislikes
Management
Work Details
Work timings: Strict Timings
Customer Care Executive in
Noida
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Nov 2019
Likes
Worst Company .
Dislikes
All things like TL & Staff , Totally worst , salary provide on every 15-19 date of month in the form of cheque.
Work Details
Work timings: Strict Timings
You are reading trusted reviews. Keep reading to find out more about
Caretel Infotech.
I like environment of company and the behaviour of collogues with me.
Dislikes
That I don't get very good salary.
Work Details
I call customers to take their feedback.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Csr Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jul 2020
Likes
There is no future.
Dislikes
There staff and policies.
Work Details
Work timings: Strict Timings
Customer Care Executive in
Naraina vihar ,New Delhi
Female customer care executive in honda marketing process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 May 2022
Likes
The staff and the manager of the company simply forms a honey trap.then the staff of the process including manager of the process is good in character assassination of female customer care executive. As such there is no healthy and secure environment at caretel infotech,naraina vihar.i regret that i worked there.
Dislikes
The staff and the manager of the process simply forms a honey trap.moreover. The staff of the process including manager they are good in character assassination of female employees.Moreover,its environment is not secure and healthy for female staff.
Work Details
Full of mental distress,mental torture.
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Noida
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Jan 2021
Likes
Nothing
Dislikes
Politics
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Naraya
Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
I love to work in caretel
Dislikes
Nothing is bad in caretel all senior is good and behave like friend
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive
Bpo Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 02 Oct 2018
Likes
I don't like anything there
Dislikes
There h.r department's behavior was too rude. My brother was dead that time I take 6 leave without inform and when I was go there for rejoin they told me type your leaving this company letter
Work Details
Too much boring
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 29 Oct 2019
Likes
Environment, learning, politics.
Dislikes
Travel , career growth , salary.
Work Details
I handles customer queries
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Honda Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Dec 2019
Likes
It's all good if you are starting and Donn know about anything
Dislikes
It's all good to work there
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Kolkata
Cce Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Sep 2018
Likes
I cant found
Dislikes
Management is not at all satisfactory,company policy is not understandable,what they want actually.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
delhi
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Aug 2021
Likes
the working environment is very good.
Dislikes
they give very low salaries and never increase
Work Details
it was an inbound process. Customers used to call their complaints and installation about their products and I registered their complaints on the system then we forwarded to the service center.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 07 Sep 2017
Likes
Nothing is good.
Dislikes
Salary
Work Details
Poor management
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Kolkata
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Aug 2017
Likes
Good colleagues
Dislikes
Behaviour of management
Work Details
Exciting
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Caretel Infotech's Customer Care Executives
Is Caretel Infotech a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 24 employee reviews, it's clear that most customer care executives have an average experience working at Caretel Infotech. Work-Life balance holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about work-life balance and career growth on AmbitionBox.
Does Caretel Infotech pay their Customer Care Executives well?
According to AmbitionBox reviews, Caretel Infotech customer care executives rate their salary and benefits at 2.7 out of 5, based on 24 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech's customer care executives salaries here and to read reviews specifically about salary and benefits at Caretel Infotech for customer care executives, click here.
How is the work culture at Caretel Infotech for Customer Care Executives?
Work culture at Caretel Infotech for customer care executives is rated 3.3 out of 5 by 24 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Caretel Infotech for customer care executives, click here.
How is the job security at Caretel Infotech for Customer Care Executives?
Based on 24 reviews on AmbitionBox, Caretel Infotech's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Caretel Infotech for customer care executives, click here.
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