Caretel Infotech is rated
3.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Caretel Infotech is rated
3.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Caretel Infotech Customer Care Executive Reviews
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5 reviews found
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Customer Care Executive in
New Delhi
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Apr 2022
Likes
Working experience was absolutely good.
For learning point of view organization is actually a good selection of choice.
Staff is always there to support.
Salary on time.
Anyone can go for this firm.
Dislikes
Salary cycle
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Nov 2019
Likes
Worst Company .
Dislikes
All things like TL & Staff , Totally worst , salary provide on every 15-19 date of month in the form of cheque.
Work Details
Work timings: Strict Timings
Customer Care Executive
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Feb 2020
Likes
I like environment of company and the behaviour of collogues with me.
Dislikes
That I don't get very good salary.
Work Details
I call customers to take their feedback.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 29 Oct 2019
Likes
Environment, learning, politics.
Dislikes
Travel , career growth , salary.
Work Details
I handles customer queries
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
delhi
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Aug 2021
Likes
the working environment is very good.
Dislikes
they give very low salaries and never increase
Work Details
it was an inbound process. Customers used to call their complaints and installation about their products and I registered their complaints on the system then we forwarded to the service center.
People also ask about Caretel Infotech's Customer Care Executives
Is Caretel Infotech a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 5 employee reviews, it's clear that most customer care executives have an average experience working at Caretel Infotech. Work-Life balance holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about work-life balance and career growth on AmbitionBox.
Does Caretel Infotech pay their Customer Care Executives well?
According to AmbitionBox reviews, Caretel Infotech customer care executives rate their salary and benefits at 2.7 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Caretel Infotech's customer care executives salaries here and to read reviews specifically about salary and benefits at Caretel Infotech for customer care executives, click here.
How is the work culture at Caretel Infotech for Customer Care Executives?
Work culture at Caretel Infotech for customer care executives is rated 3.3 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Caretel Infotech for customer care executives, click here.
How is the job security at Caretel Infotech for Customer Care Executives?
Based on 5 reviews on AmbitionBox, Caretel Infotech's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Caretel Infotech for customer care executives, click here.
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