Caratlane Trading Senior Customer Service Executive Reviews

Likes

The benefits company provides and the job security

Dislikes

they say that you have 6 week offs a month and leaves, where we think it will be a great work life balance , but on the ground level RM's makes a decisions because of which it just sound's Fake.

Likes

I like company to work

Dislikes

I dislike the environment created

Likes

There learning process

Dislikes

System because here we had too much disturbance, they want to improve in this

Likes

Friendly environment

Dislikes

Nothing in particular

Likes

Work place is good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Better thing about caratlane is they provide knowledge and try to improve skills.

Dislikes

No personal life after joining caratlane.they want there jc to be perfect as a robot..Till last year caratlane was the best place to work but now too much pressure and no professional growth they always hire people from outside but dont want to give growth to own employees. May be caratlane is better for people who are sitting on better position but for jc Or manager they are making it more hard to work. They are paying really less as per there expectations and store work. Parameters are so high and they want us to give 12 hrs to company but dont want to pay incentives....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good work atmosphere, manager and TL are fully supportive on workwise, Office location in the main city was easy to access to my home, Fully supportive during a pandemic,

Dislikes

Growth is very slow, Only the same person is getting the growth opportunity, whereas newcomers are not getting any chance for growth. Salary is low compared to market value week off is only 6 per month, which effects the personal life, no fixed week off The hiring process is not Good, eg, not hiring a good candidate.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

i enjoy a challenge of the solving complex problem as well as the sense is of accomplishment that comes with find a solution .i enjoy my workplace collaborative and the opportunity to work and talented and passionate .

Dislikes

being a small team has a its downside though one of them is that there arent a lot of path upward in the company SALARY IN VERY LOW

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Great work culture and work life balance. People are nice, little to no micromanagement, Employees are given freedom in terms of how they want to complete a certain task. But things are changing after leadership changes after tital (TATA) takeove.

Dislikes

Upper management (top leadership), especially after titan takeover, company is taking decision where employee focus is less and business focus is more.

Work Details

Work policy: 4 days per week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like about caratlane after taken over by TITIAN .

Dislikes

No work life balance No support for sales team by regional team's Need to adjust week off every time HR team never help after hiring they just ignore you calls You are only rated on one parmetre POP Don't join caratlane if you like to have good work life balance Company culture has been destroyed by new management

Likes

Nothing is there in Caratlane as of now, there are lot of politics going on in Caratlane also there is no further learning, you can survive only if you are bootlicker. There was one Manager(Ajay) he who supports North Indian people based on that only you will get the ratings, worst fellow. One of the worst company under Tata group all the top management has left the caratlane due to this toxic culture...Read More

Dislikes

Toxic Culture, 4days in a week no work life balance. No further learning, My lead expects to complete the task within a day and test it in live environment Less ratings no further promotion. Think before joining Caratlane.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is a many process which people can learn esiliy at ground level

Dislikes

This caratlane mostly store is frenchise, so there is very less of chance of growth in the company, there is no any PF facility, no any gratuity facilities no any leaves encashment very low insurance amount provided, and caratlane currently male shirt colour is very disappointing seems a female colour so very dissatisfied for theseall issues. There is many staffs are moving to other company because of these lackings. And many staff is also in the exit line....Read More

Likes

The company is good it teaches each abd everything about diamond

Dislikes

Franchiser is one of the worst person don't know how to give respect to the employees always wantedly he trows the keys and tell the manger to lift that key and give me

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing i like

Dislikes

I was working for kanakapura store from past 2 years due to manager toucher and apprical I left the job the waste fellow manager devraj treat staff as slavs and during the periods time he doesn’t care who is suffering what issues one of the worst manager and management I complained to Hr too till now no action on him and he make usto work over time till 10pm for girls till now no actions are taken on hime he is big bucket manager due to this i left job...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Company culture/rules/policy Company providing facilities

Dislikes

Franchise store owners spoil name of company, franchise store owners create own policies and don't follow company policies, no benefit provide no CL, PL , No bonus, No appreciation, or company staff also not taking action against Owner Not giving deserving salary to the employee Work satisfaction is like 0 It won't feel like you are working in Titan brand.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I feel safe and confident with Caratlane because it is Tata Brand

Dislikes

Timing