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Capita

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3.6

based on 2.3k Reviews

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Capita Customer Service Executive Pune Reviews

based on 50 reviews
Updated 12 Nov, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

2.9

Salary & Benefits

2.8

Job Security

2.3

Work-Life balance

2.3

Skill development

2.0

Company culture

2.0

Work Satisfaction

1.9

Promotions/Appraisal

Top Mentions in Capita Customer Service Executive Pune Reviews

50 reviews found

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1w (edited)
projectenginer
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works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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People also ask about Capita, Pune Customer Service Executives

Is Capita, Pune a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 50 employee reviews, it's clear that most customer service executives have a below average experience working at Capita, Pune. Salary & Benefits holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 1.9. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Capita, Pune pay their Customer Service Executives well?
According to AmbitionBox reviews, Capita, Pune customer service executives rate their salary and benefits at 2.9 out of 5, based on 50 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Capita, Pune's customer service executives salaries here and to read reviews specifically about salary and benefits at Capita, Pune for customer service executives, click here.
How is the work culture at Capita, Pune for Customer Service Executives?
Work culture at Capita, Pune for customer service executives is rated 2.0 out of 5 by 50 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Capita, Pune for customer service executives, click here.
How is the job security at Capita, Pune for Customer Service Executives?
Based on 50 reviews on AmbitionBox, Capita, Pune's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Capita, Pune. To read reviews about job security at Capita, Pune for customer service executives, click here.

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Capita Customer Service Executive Reviews by Locations

Capita Pune Reviews by Designations

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AmbitionBox has 50 Capita reviews submitted by Capita employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Capita is the right company for you. 67% of employees reported the working ...days at Capita as Rotational Shift. 55% employees reported the work timings at Capita as Flexible timing. Read more

Gender Based Ratings for Capita Customer Service Executive Pune

based on 48 reviews
2.8
Rated by 19 Women

Rated 3.5 for Job Security and 3.0 for Salary & Benefits

women
3.0
Rated by 29 Men

Rated 2.6 for Salary & Benefits and 2.5 for Work-Life Balance

men

Working Days for Capita Customer Service Executive Pune

based on 50 reviews
Rotational Shift
67%
Monday to Friday
24%
Other
6%
Monday to Saturday
3%

Work Timings for Capita Customer Service Executive Pune

based on 50 reviews
Flexible timing
Strict (12.30am - 9.30pm)
Strict (8.30pm - 12.30pm)
55%
7%
4%
34% employees reported other strict timings

Shift Timings for Capita Customer Service Executive Pune

based on 50 reviews
Day shift
Night shift
67%
33%

Business Travel for Capita Customer Service Executive Pune

based on 50 reviews
No travel
76%
Within city
24%
Capita Customer Service Executive Salaries in Pune
based on 185 salaries
₹1.4 L/yr - ₹7 L/yr
36% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Capita Customer Service Executive Pune
cab
Office cab/shuttle
7 total responses
healthInsurance
Health insurance
5 total responses
officeGym
Office gym
4 total responses
softskill
Job/Soft skill training
7 total responses
+2 more benefits
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