Upload Button Icon Add office photos
Filter reviews by

BT Group Customer Success, Service & Operations Department Reviews

Updated 29 Jan, 2025
Overall Rating
write
3.8/5
based on 376 reviews

Rating distribution

Category Ratings

4.1

Job security

3.9

Company culture

3.9

Work-life balance

3.6

Work satisfaction

3.5

Skill development

3.3

Salary

3.0

Promotions

What employees say about BT Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

92% employees reported

Monday to Friday

Monday to Friday

66% employees reported

Flexible timing

Flexible timing

52% employees reported

No travel

No travel

80% employees reported

Gender based rating

3.8
female

Rated by Women

150 reviews

3.9
male

Rated by Men

220 reviews

Jobseekers also viewed

4.1
 • 15.2k reviews
4.0
 • 13.5k reviews
3.9
 • 22.1k reviews
4.0
 • 3.3k reviews
3.5
 • 35k reviews
3.5
 • 34.1k reviews
3.7
 • 51.6k reviews
3.6
 • 37.9k reviews
3.7
 • 87k reviews
4.2
 • 3.8k reviews
3.7
 • 9.8k reviews
4.2
 • 7k reviews
3.9
 • 6.2k reviews
3.7
 • 4.3k reviews
4.0
 • 4k reviews
3.9
 • 3.9k reviews
4.2
 • 3.8k reviews
4.0
 • 3.7k reviews
4.2
 • 3.7k reviews
3.9
 • 3.7k reviews

Explore Reviews by Department

View All
3.8
 • 376 Reviews
4.3
 • 261 Reviews
4.1
 • 190 Reviews
3.8
 • 179 Reviews
4.4
 • 109 Reviews
4.0
 • 90 Reviews
Top Mentions in BT Group Customer Success, Service & Operations Department Reviews

376 reviews found

Sort by: Popular

Top BT Group Interview Questions

Q1. What is tenant and types? What will happen if we use same subnet in more th ... read more
Q2. How to configure firewall from scratch and what will the first step thta we ... read more

Get interview-ready with top interview questions

View all 107 questions
Q3. How do you find out whether a system is compromised or vulnerable?
Q4. Difference between deferred revenue and unearned income
Q5. Design a system which is flowing lacs of records per day considering scalai ... read more
Logo
You are reading trusted reviews. Keep reading to find out more about BT Group.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

Jobs at BT Group

View all

People also ask about BT Group's Customer Success, Service & Operations Department

Is BT Group's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 376 employee reviews, it's clear that most employees have an average experience working at BT Group's Customer Success, Service & Operations Department. Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does BT Group's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, BT Group's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 376 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BT Group's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at BT Group's Customer Success, Service & Operations Department, click here .
How is the work culture at BT Group's Customer Success, Service & Operations Department?
Work culture at BT Group's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 376 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at BT Group's Customer Success, Service & Operations Department, click here .
How is the job security at BT Group's Customer Success, Service & Operations Department?
Based on 376 reviews on AmbitionBox, BT Group's Customer Success, Service & Operations Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at BT Group's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at BT Group's Customer Success, Service & Operations Department, click here .
Is work from home available at BT Group's Customer Success, Service & Operations Department?
According to AmbitionBox, 2% of BT Group's Customer Success, Service & Operations Department employees work from home permanently, 6% work from the office, and 92% follow a hybrid model, based on 54 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at BT Group's Customer Success, Service & Operations Department, click here.
How do I get a job at BT Group's Customer Success, Service & Operations Department?
To get a job at BT Group's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top BT Group interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Associate
140 salaries
unlock blur

₹2.1 L/yr - ₹6.2 L/yr

SME
86 salaries
unlock blur

₹3 L/yr - ₹8.6 L/yr

Business Service Support Advisor
59 salaries
unlock blur

₹2.3 L/yr - ₹5 L/yr

Senior Associate
47 salaries
unlock blur

₹2.1 L/yr - ₹7 L/yr

Team Manager
34 salaries
unlock blur

₹5.2 L/yr - ₹12 L/yr

Explore more salaries
cab
Office cab/shuttle
24 total responses
freemeal
Free meal
8 total responses
paternity
Paternity leaves
2 total responses
healthCheckup
Annual health checkup
2 total responses
+26 more benefits
Compare BT Group with

Vodafone Idea

4.1
Compare

Bharti Airtel

4.0
Compare

Jio

3.9
Compare

Tata Communications

4.0
Compare
write
Rate your company