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Brigade Group

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based on 381 Reviews

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Reviews
381
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2.4k
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Brigade Group Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Updated 26 Dec, 2024

Overall Rating

4.4/5

based on 11 reviews

Rating distribution

5

8 (72.7%)

4

2 (18.2%)

3

1 (9.1%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.4

Job security

4.3

Company culture

4.2

Work-life balance

4.2

Skill development

3.9

Salary

3.9

Work satisfaction

3.8

Promotions

What employees say about Brigade Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

57% employees reported

Strict (9.30am - 6.30pm)

43% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

4 reviews

4.7

Rated by Men

5 reviews

Brigade Group is rated 4.4 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Brigade Group is rated 4.4 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Facility Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2023

Likes

good work place

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

nothing but bas

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Secretary in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Feb 2023

Likes

Environment Work culture

Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

People Management

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Care Sr.Manager in Bangalore / Bengaluru

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Jan 2024

Likes

Top management and seniors encourage feedback from everyone and will try to implement if the feedback is worthy and beneficiary to company as well as to the customers

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Due to too many sub departments within the departments, co ordination and team wprk is not achieve as per the company and customer expectations.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top Brigade Group Interview Questions

asked in Assistant Manager - MEP interview

Q1. Describe the Automatic sprinkler system, Hydrant system and FAPA system

View answer (1)

asked in Graduate Engineer interview

Q2. Types of doors etc

View answer (1)

Get interview-ready with top interview questions

View all 16 questions

asked in Network Security Engineer interview

Q3. which protocols are used in transport layer of the OSI model?

View answer (1)

asked in Qad Engineer interview

Q4. Technical aspects of building

View answer (1)

asked in QA Engineer interview

Q5. Workflow and specifications of project

View answer (1)

Senior Manager - Team Lead - CRM in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Dec 2024

Likes

Work culture - extra curricular activities

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Poor and delayed incentives

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Lead Planning in Bangalore / Bengaluru

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Nov 2024

Likes

Company culture

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions and appraisal

Customer Relationship Executive Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jan 2023

Likes

Working with Brigade Groups was really a challenging to Me. I would love to share My experience since I got an opportunity now. Mrs. Shubha N. S. Manager - Customer Relationship From her I have learned many things how to handle sensitive and critical problems without getting emotional. She is my inspiration Where Ihave learned many things Professionally while working with her. I admire her confident and boldness to achieve anything and solve the problems. Thank you mam. I thank once again for Brigade Groups for giving me an opportunity to work with the organization. 😊...Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Working on Saturdays (CRM Team) 😐

Work Details

Work days: Monday to Saturday (Strict Timings)

Senior Manager in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

For Job security, they can be more stars for ratings

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Superb

Work Details

Great

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about Brigade Group.

Senior Client Relationship Manager in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 May 2018

Likes

Hi. I am proud to be associated with Brigade. No compromise on quality.

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

The management need to interact with ground level people often on one to one basis so managementy can really understand the facts. Only thing I dislike is without knowing the facts action are faster . Efforts are not recognised. To improve on customer centricity is only hiring the right people who can take work load and be responsible for their jobs which I see is lacking.

Work Details

A very challenging hectic job after sales till product handover. It's more of interaction with the clients. If client requirements are met. It's a great learning experience.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Relationship Manager in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Aug 2021

Likes

Brigade group's culture and ethics. Great place to work and great learnings.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

New joiners are given more importance than the old employees be it the same levels and more of politics n favourism which doesn't reach out to the top management.

Housekeeping Executive in Bangalore / Bengaluru

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

Skill development

5.0

Job security

Promotions

5.0

Work satisfaction

Company culture

Work-life balance

posted on 14 Dec 2023

Likes

Good

Salary - Excellent
Job security - Excellent
Work satisfaction - Excellent

Executive customer care service in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

posted on 10 Feb 2024

Overall Rating

Top trending discussions

View All

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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Jobs at Brigade Group

Contracts Manager

Bangalore / Bengaluru

4-9 Yrs

₹ 6-12 LPA

Company Secretary - Deputy Manager

Bangalore / Bengaluru

3-7 Yrs

Not Disclosed

Sr. Engineer/Dy Manager - QA

Bangalore / Bengaluru

5-7 Yrs

Not Disclosed

Executive/Sr Executive-Presales

Bangalore / Bengaluru

2-4 Yrs

Not Disclosed

Brigade Group - Head - Sustainability - Environmental/Social/Governance (20-25 yrs)

20-25 Yrs

Not Disclosed

Brigade Group - Head - New Business Development - Hospitality Domain (7-12 yrs)

7-12 Yrs

Not Disclosed

Property Management Executive

Bangalore Rural, Bangalore / Bengaluru

1-5 Yrs

Not Disclosed

Facility Manager

Bangalore / Bengaluru

4-9 Yrs

Not Disclosed

Investment Specialist - Real Estate (8-10 yrs)

8-10 Yrs

Not Disclosed

Chartered Accountant

Bangalore / Bengaluru

1-2 Yrs

Not Disclosed

More about working at Brigade Group

HQ - Bangalore/Bengaluru, Karnataka, India
Real Estate
501-1k Employees (India)
Public
Architecture & Interior Design
Engineering & Construction

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Brigade Group reviews submitted by Brigade Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Brigade Group is the right company for you. 57% of employees ...reported the working days at Brigade Group as Monday to Saturday. 71% employees reported the work timings at Brigade Group as Strict timing. Read more

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Brigade Group Reviews

Brigade Group Salaries in Customer Success, Service & Operations Department in Bangalore / Bengaluru

Manager 7 salaries	₹9.2 L/yr - ₹19 L/yr
Deputy Manager 7 salaries	₹8 L/yr - ₹12 L/yr
Senior Executive 6 salaries	₹5 L/yr - ₹6.4 L/yr
Senior Manager 3 salaries	₹13.2 L/yr - ₹19 L/yr
Deputy Manager CRM 3 salaries	₹11.1 L/yr - ₹13.2 L/yr

Explore more salaries

Employee Benefits at Brigade Group Customer Success, Service & Operations Department Bangalore / Bengaluru

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

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