Birdeye Customer Support Manager Reviews

Likes

none

Dislikes

toxic culture and micromanagement by indian managers. Really bad product as well

Likes

Nothing..feeling better after i quit

Dislikes

You can find the most incapable and Worst leaders(can't even call them that..may be managers) of India Moksh and Bembey. Corrupt politicians bringing there poor domestic experience to the table,spoiling the entire deco. How could someone hire such people...even they should be sacked. These guys are a smiley with a knife..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Birdeye is a family where people go above and beyond, including an inspiring, creative, and the leadership team, a rock solid platform, and a world-class sales & support team! It just does not get any better!

Dislikes

Nothing but positive! Transparency is key. Metric driven culture. Obviously, more perks are always welcome :)

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Birdeye is a company quietly defining the way we will all work in the future. It's an open organization, with our manager sharing very transparently all the information we need to know about our business.

Dislikes

The company has it's challanges, as all growing companies do, but I've never worked with more amazing colleagues.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

- Incredible pace of product development and innovation - I've not seen a tech company until Birdeye that has multiple launches a week. - Friendly people - There is no internal politics or bureaucracy in the company. - Culture is great - Everyone works on top few projects that are prioritized across the company - There is a focus ondelivering high quality, which has personally helped me uplevel my game....Read More

Dislikes

Would like to see us have sponsorship for learning programs.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

# Great to be joining the India office where leadership teams visit frequently and meet with the teams - they radiate positive energy. # It's true that we always put our customer first - also backed by customer testimonials # Employees help each other with product and execution # One of the most diverse tech companies in the bay area.

Dislikes

# We lately started to be more data-driven e.g. lot of focus on daily dashboards - need to do more

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Love my decision that I came from a larger company where it was really hard to get anything done, so it was exciting to be able to influence major changes.

Dislikes

Too early to say.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Awesome Leadership - really keeps the company moving at a solid pace and knows how to energize his workforce.

Dislikes

Don't work here if you can't move quickly.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Disgusting

Dislikes

Hire and fire

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing else

Dislikes

High Workload & Pressure,Micromanagement,Fast-Paced Environment,Limited Career Growth,Compensation & Benefits less

Likes

Great company values which spread through teams, decent perks, great company growth, and a fun place to be!

Dislikes

Ummm... none that i can think of :)

Work Details

Work policy: 1 day/week from office from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary package

Dislikes

Work culture , target , stress,

Likes

The work culture is good and can get into learning new things and support for that

Dislikes

The appraisal and promotions needs to be improved

Likes

I like the monetary aspect of working in Birdeye. There are lots of reimbursement which reduces the taxable income.

Dislikes

The appraisal is very less in the Birdeye. Also, there is lots of office politics.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

One of the terrible companies to work with , bottle head leaders and interview panel

Dislikes

One of the terrible companies to work with , bottle head leaders and interview panel

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working form home and the freedom to be creative

Dislikes

Not much to elaborate on dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.