Barclays Shared Services Customer Care Executive Reviews
Updated 14 Feb, 2024
Overall Rating
1.3/5
based on 2
reviews
Rating distribution
Category Ratings
5.0
Company culture
5.0
Salary
5.0
Work-life balance
5.0
Skill development
5.0
Promotions
5.0
Work satisfaction
4.0
Job security
Barclays Shared Services is rated
1.3 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisf
...
Read more
Barclays Shared Services is rated
1.3 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
Chennai
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 08 Feb 2025
Likes
Comfortable timing and cab facilities there both up and down.
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Nothing Like that
Promotions - Poor
Analyst in
Mumbai
Full Time
·
Lending Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 25 Oct 2024
Likes
Na
Dislikes
Toxic managers, favouritism, no clear career growth, some given wfh permanently while others have to write to a mail even for a day
Salary - Poor
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Chennai
Full Time
·
Trading, Asset & Wealth Management Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
1.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 29 Jun 2024
Likes
Good
Skill development - Good
Company culture - Excellent
Dislikes
Nothing as per my exp
Job security - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Noida
Full Time
·
Data Science & Machine Learning Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 04 Jun 2024
Likes
Good to work. Work-life balance ⚖️
Company culture - Good
Work-life balance - Good
Dislikes
The salary is not adequate.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Noida
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 04 Apr 2024
Likes
Salary, perks, annual hikes and job security
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work-life balance - Good
Dislikes
Internal politics, micromanagement
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Analyst in
Chennai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 07 Oct 2023
Likes
Job security
Internal transfer
Salary
Dislikes
Work life balance
Shift timings
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Noida
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 30 Aug 2023
Likes
Nothing to like
Dislikes
Management is worst. They only support bootlickers not the hard or smart workers.
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Kurnool
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 29 Sep 2023
Likes
Flexible Work
Transportation
Dislikes
Company Policies
Work Politics
Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Noida
Full Time
·
Control Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Sep 2022
Likes
Work life balance
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing as such right now
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Mumbai
Full Time
·
Market Risk Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 15 Nov 2022
Likes
Company culture
Good work life
Employee centric
Salary - Good
Promotions - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing as of now
Other Barclays Shared Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Personal Banker in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Feb 2025
Likes
Nothing at all, please don't join Barclays if you are going into customer services.
Salary - Good
Dislikes
Everything, please don't join this company as a Personal Banker, it's for your own good. You will have to suffer if you join Barclays as a Personal Banker.
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
AVP in
New Delhi
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
3.0
Job security
4.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 May 2024
Likes
Company's work culture and zeal to solve customer problem
Salary - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Company is currently going from rough patch of financials; hence job security is unstable.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Ba4 Analyst in
Chennai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Feb 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Delivery Manager in
New Delhi
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Feb 2025
Likes
nothing
Dislikes
people who are expert in buttering can survive.
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Process Expert in
Chennai
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Feb 2025
Likes
Job security - Good
Dislikes
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Team Manager Operations in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 Feb 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Assistant Manager in
Pune
Full Time
·
Technology / IT Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 01 Feb 2025
Likes
Work life balance
Salary - Good
Work-life balance - Good
Dislikes
Senior Management and boss is God culture
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Accounts Manager in
Jaipur
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 15 Jan 2025
Likes
Salary and Respect for Employees
Salary - Good
Company culture - Good
Work-life balance - Good
Dislikes
Favourism in Promotions. No learning. You can't upskill. It's a BPO but management try to convince it's a Captive unit. All decisions lies in US employees hand.
People also ask about Barclays Shared Services's Customer Care Executives
How is Barclays Shared Services to work for?
Barclays Shared Services is rated 1.3 out of 5, based on 2 reviews by employees on AmbitionBox.
Barclays Shared Services is known for Company culture which is rated at the top and given a rating of 5.0. However, Job security is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Barclays Shared Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Barclays Shared Services?
According to AmbitionBox ratings, Barclays Shared Services employees rate its salary and benefits as 5.0 out of 5. You can know more about Barclays Shared Services Salaries at AmbitionBox
How is the work culture at Barclays Shared Services?
Work culture is rated 5.0 at Barclays Shared Services by 2 employees. While job security is rated 4.0 and work-life balance is rated 5.0 at Barclays Shared Services. Read detailed reviews by employees of Barclays Shared Services on AmbitionBox.