Ba Call Centre Service Advisor Reviews

Likes

Staff travel

Dislikes

Rajnee balaram, policies, leave policy, absence policy, sick leave policy, admin, not effective ac, food in cafeteria, cab routing, etc

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

On taking 2 sick leaves night allowance would be deducted 100%, if cab service is missed rs. 500 deduction one way. Getting approved leaves to maintain work life balance is a little difficult. Parameters to earn incentives are practically difficult but on paper very easy. Sick leave or casual leave taken on weekend would result in weekend salary deduction and also incentive earning potential. Limited food options available for night shift employees at no less cost than outside food. No medical facility available in callba apart from an ambulance which will help us to reach hospital in any critical emergency. Promotion criteria are not based on tenure but on attendance, on paper performance and management discretion due to which today very few tenured staff can be seen on the calling floor. Shifts can be changed any time as per operational requirement. Technical Week are very common example today I am in 21.30-6.30 and then 1 off and next day 2.30 a.m-11.30. Rest everything is awesome but subject to changes....Read More

Dislikes

It's awesome place to work and maintain work life balance. Incentives are best in the industry. We can get leaves approved when ever we need it. Cab service, medical facility, cafeteria food can be rated five star. Management is the best in the industry. Shifts are awesome and help to maintain work life balance. Employee working here have the best knowledge in the entire industry. Training, quality team and soft skills team are the best....Read More

Work Details

Hardcore calling

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Week offs, cabs, washrooms, coffee machines free tea coffee