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This company page is being actively managed by AU Small Finance Bank Team. If you also belong to the team, you can get access from here

AU Small Finance Bank

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based on 11.8k Reviews

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11.8k
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25.8k
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Filter reviews by

AU Small Finance Bank Customer Care Executive Reviews

Updated 29 Aug, 2024

Overall Rating

4.5/5

based on 41 reviews

Rating distribution

5

27 (69.2%)

4

5 (12.8%)

3

3 (7.7%)

2

0 (0%)

1

4 (10.3%)

Category Ratings

4.5

Company culture

4.5

Skill development

4.4

Job security

4.4

Work satisfaction

4.3

Work-life balance

4.1

Salary

4.0

Promotions

What employees say about AU Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

78% employees reported

Flexible timing

56% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

18 reviews

4.9

Rated by Men

18 reviews

AU Small Finance Bank is rated 4.5 out of 5 stars on AmbitionBox, based on 41 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

AU Small Finance Bank is rated 4.5 out of 5 stars on AmbitionBox, based on 41 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

41 reviews found

Sort by: Popular

Customer Care Executive in Jaipur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2023

Likes

It's a great company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Jaipur

Full Time

·

Credit card Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Nov 2023

Likes

Everything is good..good plateform for future.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Jaipur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2023

Likes

all good according to my job profile

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Jaipur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Nov 2023

Likes

Management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Behaviour of some staff

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Jaipur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Nov 2023

Likes

ENVIRONMENT

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Every thing is alright

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Jaipur

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Nov 2023

Likes

Healthy environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is in dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Jaipur

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Nov 2023

Likes

Yes but recently not good

Work-life balance - Good

Dislikes

Partilalty

Work Details

Work days: Rotational Shift (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about AU Small Finance Bank.

Customer Care Executive in Jaipur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2023

Likes

Great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Thanks

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Jaipur

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Mar 2023

Likes

Environment is too good

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No any dislike

Customer Care Executive in New Delhi

Full Time

·

Production & Manufacturing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Jun 2018

Likes

All approvals and credit are on tat. Thats why satisfy to this compay.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Boss was not supportable what we expected.

Work Details

I was an customer care executive. Ha had authority to provide loan under 6 lac. Fi was also in my under and also collection was my responsibility till 8th emi

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Jaipur

Contractual

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 20 Nov 2023

Likes

Getting salary on fix time

Skill development - Good
Job security - Good

Dislikes

Not getting any reward after lots of good work,no promotion and also nothing for executive and also very poor management

Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mansrowar

Full Time

·

Customer Care Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Dec 2022

Likes

Good at all there and I learned lots of things from there

Salary - Good
Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Customer Care Executive in Jaipur

Contractual

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Apr 2023

Likes

Nothing

Dislikes

No work life balance no growth and promotion

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Ahmedabad

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2021

Likes

It's amazing work place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nathaning to dislikes

Work Details

Work timings: Flexible Timings

Customer Care Executive in Jaipur

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Mar 2021

Likes

Want to again apply au bank

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All is right

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Earning facility

Customer Care Executive in Jaipur

Customer Care Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Mar 2021

Likes

Third class job

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Dec 2019

Likes

करियर ग्रोथ

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

0000

Work Details

अच्छा

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Customer Care Executive in Ahmedabad

customer service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Feb 2020

Likes

our senior mam

Dislikes

HR staff and their rules

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

such a bakwassssss bank

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

We are disappointed to hear about your experience at Fincare. Each organization has nuances of culture and environment and sometimes there is an expectation mismatch. We wish that you find the right-fit organization for your work style and competencies.

Customer Care Executive in Jaipur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Feb 2024

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Top trending discussions

View All

Salary Discussions, Hike & Promotions

a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

Got a question about AU Small Finance Bank?

Ask anonymously on communities.

More about working at AU Small Finance Bank

HQ - Jaipur, Rajasthan, India
Banking
10k-50k Employees (India)
Financial Services

Tell us how to improve this page.

AU Small Finance Bank Customer Care Executive Reviews by Locations

AU Small Finance Bank Customer Care Executive Jaipur Reviews

AU Small Finance Bank Reviews by Designations

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AU Small Finance Bank Executive Reviews
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Show more
AU Small Finance Bank Senior Sales Officer Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 41 AU Small Finance Bank reviews submitted by AU Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if AU Small Finance Bank is the right company for you. ... 78% of employees reported the working days at AU Small Finance Bank as Rotational Shift. 56% employees reported the work timings at AU Small Finance Bank as Flexible timing. Read more

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AU Small Finance Bank Customer Care Executive Reviews

AU Small Finance Bank Customer Care Executive Salary

based on 17 salaries

₹1.2 L/yr - ₹3 L/yr

14% less than the average Customer Care Executive Salary in India

View more details

Employee Benefits for AU Small Finance Bank Customer Care Executive

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

Compare AU Small Finance Bank with

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3.9

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3.8

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