Arvato is rated
3.9 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Arvato is rated
3.9 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Arvato Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
57 reviews found
Sort by:
Popular
Customer Service Executive in
Navi Mumbai
Customer service executive Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Dec 2018
Likes
If your are thinking for startup this is the best organization... Team leader (reena jain) & the rest of people are good. They are helpful & supportive.salary was less that's not much.
For the fresher it was good & they can make their career.
Dislikes
Not fixed off. Even on sunday we working . No festival holidays
Work Details
Yes... Target you have to complete...
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Udyog vihar Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Sep 2018
Likes
I worked in British airways process , it was very good as a point of learning and working such a big airline but Arvato as a company is poor ...cheap ...
Dislikes
Team mates and training part was good but salary and appraisals were mill.
Nice company,nice work culture..
I have work there for 2 years..
Dislikes
Compensation...
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Sep 2018
Likes
The environment of this company is too good...as well as the HR DEPARTMENT is also cooperative...along with supervisors... however it is the great platform for the freshers....
Dislikes
I couldn't apply for the IJP just because...I do not 2 year work experience in thi particular company....they should give a chance to be permoted for those candidates also those who do not have 2 year experience... however they have atleast 1 year experience....
Customer Service Executive in
Gurgaon / Gurugram
Customer service executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
I started my career with Arvato Bertelsmann and completed two years with blink of an eye, those 2 years are so blissful that I still look forward to work for the company. The friends I made in that company , we all are still in touch. I worked in The process of British Airways and got 2 years of experience and award as well for bestcustomer service executive by the customer. At last I want to say I love Arvato Bertelsmann!!...Read More
Dislikes
Nothing.
Work Details
Healthy and peaceful.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
British Airways Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Feb 2019
Likes
Support Staff Co-operation with employees is something i would say .
Dislikes
Job security
Work Details
well my job was exciting actually , it was travel related calls whein i was dealing with flight booking which makes me travel virtually .
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 27 Mar 2018
Likes
Teamates are good and training is satisfacfory, there is no job security they will kick you out anytime..Career growth is fine and very bad appraisal policy, they will provide both side cab for some processes...Everyone is playing games here..high level of politics..if you want to make your life hell then join this company
Dislikes
Everything is bad in this company.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Arvato.
Customer Service Executive in
Gurgaon / Gurugram
Customer Care Specialist Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Mar 2019
Likes
Nothing at all. The above rating says it all. Pathetic!
If I would have liked anything in arvato then I would haven't left the organization in just 3- 4 months
Dislikes
The work culture. People are not at all supportive. And even your TL never understand you and your problems. If you need instant off then you need to speak to the hire authority otherwise they will directly deduct lot of money. Not good in terms of managment.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Navi Mumbai
BPO Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Nov 2018
Likes
Really Great experience in Arvato Bertelsmann..
Dislikes
Senior Behaviour
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Navi Mumbai
Na Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Jul 2019
Likes
Surrounding is good manager team leader are always there to help you
Dislikes
Less Salary
Work Details
To corrdinate with members regarding there issues and help then to solve it from our end
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Dec 2021
Likes
Nice environment and job stability
Dislikes
Not very bad
Work Details
Nice experience
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Navi Mumbai
powership - logistic department Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 02 Oct 2018
Likes
The workplace is ok and Shift timing is awesome
Dislikes
Cantin, Culture of arvato, Partiality with employee
Work Details
pressurize
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Navi Mumbai
Customer executive Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Sep 2018
Likes
Working environment
Dislikes
No comments
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Cuc Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 20 Mar 2019
Likes
Overall good place to work
Dislikes
Staff was good
Work Details
Customer ser executive
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Sep 2017
Likes
There is nothing that i could like About it !!
Dislikes
The Behavior of Supervisors !! Negligence for Team Members !! Most Terrible Management that is totally under the Control of Transport team !! If u r stuck on a call n u miss ur cab u will have to wait till the next shift gets over !!
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Gurgaon / Gurugram
cse Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 May 2018
Likes
nothing
Dislikes
everything
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
eBay India Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Mar 2018
Likes
Such a good company for freshers.
Dislikes
Nothing to say.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Feb 2019
Likes
It was great working with the organisation, very hygienic place it was my pleasure to surve the organisation
Dislikes
Nothing
Work Details
Awesome
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
EBay Australia Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Aug 2017
Likes
Work environment is little bit good.
Dislikes
One of the worst transport I have ever experienced in my whole carrier, No HR policy. 60% employee of the company even don't the HR name as well. No career growth.
Work Details
So so but not as good as it should be according to the company name.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Arvato's Customer Service Executives
Is Arvato a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 57 employee reviews, it's clear that most customer service executives have an average experience working at Arvato. Skill development holds the highest rating at 4.2, while salary & benefits is rated the lowest amongst all factors at 3.0. Read reviews about skill development and salary & benefits on AmbitionBox.
Does Arvato pay their Customer Service Executives well?
According to AmbitionBox reviews, Arvato customer service executives rate their salary and benefits at 3.0 out of 5, based on 57 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Arvato's customer service executives salaries here and to read reviews specifically about salary and benefits at Arvato for customer service executives, click here.
How is the work culture at Arvato for Customer Service Executives?
Work culture at Arvato for customer service executives is rated 3.6 out of 5 by 57 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Arvato for customer service executives, click here.
How is the job security at Arvato for Customer Service Executives?
Based on 57 reviews on AmbitionBox, Arvato's customer service executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Arvato for customer service executives, click here.
Tell us how to improve this page.
Arvato Customer Service Executive Reviews by Locations