Aress Software and Education Technologies Technical Support Engineer Reviews
based on 27 reviews
Updated 29 Nov, 2024
Overall Rating
2.3/5
How AmbitionBox ratings work?
Category Ratings
2.5
Job Security
2.1
Salary & Benefits
2.1
Skill development
1.9
Company culture
1.8
Work Satisfaction
1.7
Work-Life balance
1.5
Promotions/Appraisal
Aress Software and Education Technologies is rated
2.3 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Aress Software and Education Technologies is rated
2.3 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Aress Software and Education Technologies Technical Support Engineer Reviews
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27 reviews found
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Technical Support Engineer in
Nashik
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Jul 2024
Likes
Congratulations Aress you got 1 star ⭐
Because there is no option for 0 star ⭐
Dislikes
1. Lack of transparency regarding 'sandwich leave' policies that should be communicated to new employees upon joining.
2. Forced overtime without a backup plan for absent employees.
3. Non-cooperative supervisors who resort to yelling.
4. Zero work-life balance.
5. Misleading job roles; advertised as Technical Support Engineer but performing tasks similar to a call center agent with minimal technical work.
6. Extended shifts up to 4.5 hours beyond the regular 9-hour shift.
7. No provision for sick leaves.
8. Unsupportive HR department that tends to favor management over employee concerns.
9. Mandatory weekly shift rotations including forced night shifts, often with little notice.
10. Unreasonable 2-year bond requirement even for experienced professionals with over 8 years of experience.
Based on my experience, I would advise potential candidates to consider Aress Software and Education Technologies as a last resort employer....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Nashik
Full Time
·
Voice \/ Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 09 Sep 2024
Likes
Holidays and weekoffs are flexible and also we can manage our shift as per our convenience
Dislikes
Salary hikes often depend on the relationship with management. Even if someone performs well according to the data, they may only receive an average increase. However, those who have a good relationship with their supervisor are often considered top performers and receive better salary hikes
Company is totally biased, Company is for one who has habit to makes boss n supervisor happy but not by work, by other stupid work.
Technical Support Engineer in
Nashik
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Management team is good
Dislikes
No support from team leaders and a lot of favouritism
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Nashik
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2023
Likes
WLB depends on what project you are assigned with
Dislikes
Poor Appraisal
HR and management don't care about there employees
Only 1 week off, that too is not fixed
Forced overtime
No sick leaves/planned leaves
TLs/Manager are non cooperative
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Nashik
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Jul 2023
Likes
Only positive is Breakfast and tea!
Dislikes
Worst company culture or work life balance
No rotational shift you won't be getting morning shift for 3-4 months at least you may need to go for continues night shifts for weeks and weeks
Force Overtime(you get paid for OT but it's forced to do OT)
Very pressure work culture....very hectic
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Nashik
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Nov 2024
Likes
Good projects
Dislikes
Poor work culture, you are treated like a slave with no value, no proper training is provided, they make you work extra hours against your choice, politics in office, fraud practices etc etc.. overall if you are in need then only think about aress otherwise you better find something else
You are reading trusted reviews. Keep reading to find out more about
Aress Software and Education Technologies.
Technical Support Engineer in
Nashik
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2023
Likes
If you are performing well you get a chance to develop your skills and upgrade your knowledge
Hectic shift
One day week off
Shift changes every day
No night shift allowance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Nashik
Full Time
·
Technical Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 02 Jun 2022
Likes
Job security
Dislikes
work life balance
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Nashik
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Feb 2023
Likes
GREAT EXPERIENCE WITH SUPPORTIVE MANAGEMENT
Dislikes
NOTHING TO DISLIKE ANYTHING
Work Details
Work days: Monday to Saturday
Work related travel:This is a desk job.
Technical Support Engineer in
Nashik
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Jun 2023
Likes
Nothing to like about
Dislikes
Everything to dislike about
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Nashik
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 18 Nov 2023
Likes
Job security and some of the services
Dislikes
Not much
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Ambad
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 02 Oct 2022
Likes
Got to learn many things
Dislikes
1 week off
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Nashik
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Dec 2020
Likes
Teammates are supportive.
Dislikes
There is lot of polotics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. Job training is not provided in a proper method to the new joinees.
Work Details
I struggled a bit in the beginning as there was no formal training session.
Work timings: Strict Timings
Work related travel:This is a desk job.
Technical Support Engineer in
Nashik
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2021
Likes
Aress policies
Dislikes
Nothing
Work Details
I am working in aress since last 7 months and the experience is very good
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Nashik
Technical Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Feb 2021
Likes
Security
Dislikes
Shifts
Technical Support Engineer in
Nashik
IT Software Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Dec 2019
Likes
Management decides anything for you without your knowledge or prior discussion and you have to accept.
Dislikes
Politics in salary appraisal.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Nashik
Technical support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 31 Aug 2019
Likes
Great company to start as fresher. Hand on training.
Dislikes
Rotatinal shifts sometimes gets hectic
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Nashik
Technical support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 23 Aug 2017
Likes
Its all about give and take...give uaa best and aress will give u all you deserve
Dislikes
Its just like family...you can be unhappy for some time but you cannot dislike
People also ask about Aress Software and Education Technologies's Technical Support Engineers
How is Aress Software and Education Technologies to work for?
Aress Software and Education Technologies is rated 2.3 out of 5, based on 27 reviews by employees on AmbitionBox.
Aress Software and Education Technologies is known for Job Security which is rated at the top and given a rating of 2.5. However, Career growth is rated the lowest at 1.5 and can be improved. To know first hand how it is like to work at Aress Software and Education Technologies read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Aress Software and Education Technologies?
According to AmbitionBox ratings, Aress Software and Education Technologies employees rate its salary and benefits as 2.1 out of 5. You can know more about Aress Software and Education Technologies Salaries at AmbitionBox
How is the work culture at Aress Software and Education Technologies?
Work culture is rated 1.9 at Aress Software and Education Technologies by 27 employees. While job security is rated 2.5 and work-life balance is rated 1.7 at Aress Software and Education Technologies. Read detailed reviews by employees of Aress Software and Education Technologies on AmbitionBox.
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