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American Express Customer Service Executive Reviews

Updated 3 Mar, 2025
Overall Rating
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4.5/5
based on 16 reviews

Rating distribution

Category Ratings

4.9

Salary

4.9

Work-life balance

4.8

Job security

4.7

Work satisfaction

4.5

Skill development

4.0

Company culture

4.0

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What employees say about American Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

45% employees reported

Flexible timing

Flexible timing

80% employees reported

No travel

No travel

87% employees reported

Gender based rating

5.0
female

Rated by Women

8 reviews

4.0
male

Rated by Men

7 reviews

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16 reviews found

Sort by: Popular

Read American Express Customer Service Executive Reviews based on locations

5.0
 Gurgaon / Gurugram

 (14)

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People also ask about American Express's Customer Service Executives

How is American Express to work for?
American Express is rated 4.5 out of 5, based on 16 reviews by employees on AmbitionBox. American Express is known for Salary which is rated at the top and given a rating of 4.9. However, Company culture is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at American Express read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at American Express?
According to AmbitionBox ratings, American Express employees rate its salary and benefits as 4.9 out of 5. You can know more about American Express Salaries at AmbitionBox
How is the work culture at American Express?
Work culture is rated 4.0 at American Express by 16 employees. While job security is rated 4.8 and work-life balance is rated 4.9 at American Express. Read detailed reviews by employees of American Express on AmbitionBox.

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American Express Customer Service Executive Salary
based on 91 salaries
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₹4 L/yr - ₹9.5 L/yr
121% more than the average Customer Service Executive Salary in India
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cab
Office cab/shuttle
2 total responses
officeGym
Office gym
2 total responses
childCareBenefits
Child care facility
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meal
Cafeteria
1 total response
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