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4 reviews found
Sr.CCE in Gurgaon / Gurugram
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
AC CABS
Dislikes
WORST TRAINING I HAVER SEEN, IN A BACKOFFICE PROFILE, THEY EXPECTE TOU TO MEMORISE EVERY CODE AND SLIDE BY HEART........IF U FORGET 1 STEP...U WILL BE FIRED.......RATHER THE WHOLE TRAINING MATERIAL SHOULD BE ON COMPANYS INTRANET....AND ALSO VERY RUDE MENTORS
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Sr.CCE (working remotely)
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No wfh facilities
Dislikes
Not much want to share
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
What people are saying about American Express
Sr.CCE in Gurgaon / Gurugram
Full Time
CCE Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Worst company to be considered dont get fooled by high salary 4 months of intense traing...which i have ner seen i any bpo not even the worst bpos under which u could get fired at any time, if ur not working accordinfg to there satisfaction....mgmt will give excuses there are lot of updates as if we are a robot
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Sr.CCE in Gurgaon / Gurugram
TSC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
employee centric, great growth opportunities
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing
Work Details
Work days: Monday to Friday
Similar Designation Reviews
Process Specialist in Gurgaon / Gurugram
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazing company to work with. Monetary benefits are really good. Insurance and yearly appraisals are greatly appreciated. Perks are good and play crucial role in employee’s motivation. If you are lucky you will get good managers and work journey would be smooth and promising. Amex is a wonderful company and people in higher management i.e. above band 40 are employee centric.
- Salary - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Work culture of every management is different. Few are really appreciating their team members and few will micromanage and do not support. Few teams do not recognise their employee’s effort. Favouritism will be easily seen. If you make good relationship with manager then good work will come to you and you will be appreciated on regular basis. You will get chance to be in meetings with higher management and that increases visibility.If no good terms with management then they will suppress your good work and no recognition for your extraordinary performance in RnRs. After-all your rating is in their hands. Goal’s rating is under employee’s control but Leadership rating is under your manager’s control. Managers can intentionally ruin rating as they dislike that particular. They wont let to take internal movement. They will give bad feedback so that you dont clear IJPs and leave company with self doubt....Read More
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Quality Analyst in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment and work life balance
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Getting promoted is a tough process
Team Lead Operations in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Layoffs and slow promotions
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Fraud Analyst in New Delhi
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na na na
Dislikes
Na na na
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Senior Fraud Analyst in Gurgaon / Gurugram
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best in the industry
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No so far
Senior Fraud Analyst in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
good all good good good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
no bad thing is there
Senior Fraud Analyst in Gurgaon / Gurugram
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything about the organisation is good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Limited breaks in the department
Work Details
Work days: Monday to Friday (Flexible Timings)
Senior Fraud Analyst in Gurgaon / Gurugram
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best place to work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Shift Timing
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Master Analyst in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing be dislike . Everything is good
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Care Professional in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I loved everything about that place. It's a great organization to work with.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing at all
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other American Express Reviews
Senior Analyst in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cab service and free food.
Dislikes
- Good work culture is a scam. The environment in actual in pathetic. There is no process in place to handle incidents of bad behaviour. I myself have faced eve teasing, and when raised it with senior leadership, they asked me to ignore it and focus on work. When I raised it with the CLR team ( colleague labor and relations), they said it doesn't fall under their work basket. The only reason Amex tops in the workplace culture is because they are very good at hiding incidents of bad behaviour. So many people around us have left because of the same. One of the incidents involved someone directly reporting to MD India, still no action was taken. - Promotions are very difficulty to get. There aren't much vacancies anyways, and some of which that do come up, they already have an internal candidate decided. They only post those vacancies in portal for compliance sake. They keep advertising lateral movement instead of vertical movements. - Low salaries compared to competitors. -They have been actively hiring female employees to maintain the gender ratio, but do nothing when we face discrimination by our managers or are misbehaved by other male colleagues. Two female analysts under my VP team have already left this year citing mental health issues. - They are not laying off people because they have been actively placing people in PIP. Every director has been informed the no of people to eliminate from their team. PIP itself creates so much mental pressure that the employee themselves end up resigning. Hence the attrition rates have also increased, but no news of layoffs....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Account Development Manager in Gurgaon / Gurugram
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
In my role I had an amazing work life balance. Never received a call from my bosses to work on holiday or work off .
- Salary - Excellent
- Work-life balance - Good
Dislikes
No skill enhancement. Even if you emailed to the Managers or Directores of a particular project to learn their work, it's seldom that you get any reply.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Business Development Executive in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is just perfect and leader are so supportive and you will love to work there
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike only promotion is little bit slow that also depends upon your overall performance
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Analyst in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Credit Analyst in Gurgaon / Gurugram
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amex is everything one could ever ask for.
- Salary - Excellent
- Job security - Excellent
- Promotions - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Amex doens't invest in cross functional training of people. Especially the people from operations are confined to a fixed repetitive job.
- Skill development - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Credit Specialist in New Delhi
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
American Express is a brand and has lot to offer you . Moreover the new campus has world class amenities .
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
The problem with amex is that many department are understaffed and they don't hire people resulting into employees cannot take leaves or has to work more hours to show there productivity
Fraud Analyst in Gurgaon / Gurugram
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Culture, the cafeteria, more avenues to learn n work on projects with other departments
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Internal promotions take a long time. Pay increments are slow.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Manager in New Delhi
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good policies as compared with other companies
- Salary - Good
Dislikes
Same typical egotistic managers who hide behind the aura of helping rather than actually helping. No job security at Amex. Appraisals are basis how you get along with your bosses.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Director Engineering in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mostly, we work on cutting edge technology
Dislikes
I dislike toxic managers like Vikas Malhotra - who promotes only favoritism. He tends to recognize colleagues based on personal preferences rather than their talents and capabilities. He promotes only those who praise him, while the rest of us suffer under his leadership. This environment is not conducive to growth or collaboration, and I believe it impacts team morale negatively.
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Project Manager in Gurgaon / Gurugram
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
American Express always encourage a work-life balance culture, whether you are hired as FTE or contractor for the organization. It gives an ample amount of opportunities to grow which is impecible for any tenured or a fresher employee.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
I guess apart from limited access to system for contractors is the only restriction which doesn't allow contractors to learn more about internal domain knowledge
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
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#4 Best Large Company - 2022
#1 Best Large Financial Services Company - 2022
#18 Best Large Company - 2021
- HQ - New York City,New York, United States
- Financial Services
- 10k-50k Employees (India)
- Retail
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