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American Express

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4.2

based on 2.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

About
Reviews
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American Express Service Delivery Leader Reviews

based on 13 reviews

Updated 14 Oct, 2024

Overall Rating

4.7/5

How AmbitionBox ratings work?

Category Ratings

4.5

Work-Life balance

4.4

Salary & Benefits

4.0

Company culture

4.0

Work Satisfaction

3.7

Skill development

3.5

Job Security

3.5

Promotions/Appraisal

American Express is rated 4.7 out of 5 stars on AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Service Delivery Leader in Gurgaon / Gurugram

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 14 Oct 2024

Likes

Ethics

Dislikes

Present Management in few Groups

Service Delivery Leader in Gurgaon / Gurugram

Full Time

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 28 Jun 2023

Likes

Everything baring job security

Dislikes

From last 2 years job security is terrible, the same used to be USP

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

What people are saying about American Express

View All

Monday #AskMeAnything

Ask me anything! I'm AJ, Sr Product Manager at American Express . I've got a decade of product experience across big corporates and small startups, across geographies, etc. Happy to share my experiences!

Got a question about American Express?

Ask anonymously on communities.

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Service Delivery Leader in Gurgaon / Gurugram

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Apr 2021

Likes

a. Employee safety policy (top rated) b. Compensation compared to industry standards. c. Global policy alignment for/with India offices and associated people.

Dislikes

a. 100% rigged/manipulated people satisfaction survey results (yoy), Imagine 'Best place to work' mean in actual words. b. Nonprofessional environment with unimageable levels of misconducts (i.e. password sharing, not filling timesheets, misleading people for self-gain, verbal abuse and targeting people across the dept. to tarnish career, etc.) c. It's sink or swim environment/culture d. The worst wall of 'Band' system e. It's a event management company - will do the best to spend on showoffs (i.e. lavish parties, gifting or leadership based outings) instead improving ancient technology platforms. f. Leadership is not trustworthy - need to act fast otherwise on hell radar....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Service Delivery Leader in Gurgaon / Gurugram

Full Time

Card Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Oct 2023

Likes

Brilliant place to be with employee centric policies and a very warm culture.

Dislikes

None.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Service Delivery Leader in Gurgaon / Gurugram

Finance Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 06 Sep 2022

Likes

AMEX is a brand that we carry and feel proud to be a part of #TeamAmex

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Service Delivery Leader in Gurgaon / Gurugram

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Apr 2022

Likes

The company has great culture and colleagues with postive mindset which allows you to enjoy your work. Truly an organization that values it's employees.

Dislikes

Nothing specific.

Work Details

It's quite good. I am able to prioritise with support from my organization

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Service Delivery Leader in Gurgaon / Gurugram

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Apr 2022

Likes

Work life balance @ work!!

Dislikes

None

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about American Express.

Service Delivery Leader in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Apr 2022

Likes

Everything

Dislikes

Nothing

Work Details

Bliss

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Discover interview dos and don'ts from real experiences

Service Delivery Leader in Gurgaon / Gurugram

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Apr 2021

Likes

Excellent work culture, variety of roles available. Leadership thinks about its people and the CEO leads from the front.

Dislikes

It is too kind on low performers also :-)

Work Details

Have worked in various areas and capacity that too within the same team. In order to be successful, need to collaborate a lot

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Service Delivery Leader in Gurgaon / Gurugram

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Mar 2021

Likes

Amazing work culture

Dislikes

Nothing much.

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Service Delivery Leader in Gurgaon / Gurugram

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Nov 2020

Likes

Dislikes

Service Delivery Leader in Gurgaon / Gurugram

Full Time

Business Intelligence & Analytics Department

5.0

posted on 02 Jan 2024

Overall Rating

Service Delivery Leader in Gurgaon / Gurugram

Full Time

HR Operations Department

5.0

posted on 16 Dec 2023

Overall Rating

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More about working at American Express

#4 Best Large Company - 2022

#1 Best Large Financial Services Company - 2022

#18 Best Large Company - 2021

HQ - New York City,New York, United States
Financial Services
10k-50k Employees (India)
Retail

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American Express Service Delivery Leader Reviews by Locations

American Express Service Delivery Leader Gurgaon / Gurugram Reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 87% of e...mployees reported the working days at American Express as Monday to Friday. 100% employees reported the work timings at American Express as Flexible timing. Read more