American Express Operations Manager Reviews

Likes

Toxic work culture and worst management . U can’t work there for more than two years, either they will chuck you out or you will leave by yourself. Over pressure and no work life balance. The only reason they are always hiring is because every year the attrition rate is beyond limits .

Dislikes

Management and politics, work culture

Likes

Good policies as compared with other companies

Dislikes

Same typical egotistic managers who hide behind the aura of helping rather than actually helping. No job security at Amex. Appraisals are basis how you get along with your bosses.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

American Express always encourage a work-life balance culture, whether you are hired as FTE or contractor for the organization. It gives an ample amount of opportunities to grow which is impecible for any tenured or a fresher employee.

Dislikes

I guess apart from limited access to system for contractors is the only restriction which doesn't allow contractors to learn more about internal domain knowledge

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Likes

Greatest place to work with

Dislikes

Nothing

Likes

Everything.. the best employee centric company

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Culture and WL balance.

Dislikes

A bit of politics, which is less compared to any other companies but if I have to point out any dislikes them this is it.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Flexible work arrangements and supportive policies make it easy to balance professional and personal commitments A highly inclusive and supportive atmosphere that makes coming to work every day enjoyable Health insurance plans cater to a diverse range of needs, ensuring all employees have access to care that suits their unique health requirements

Dislikes

The company fosters a culture of inclusivity through its active and diverse employee resource groups, providing a sense of community and belonging for all employees It makes working here feel like you're part of a strong, supportive team

Likes

The company supports its employees’ professional growth by offering resources for learning new technologies and improving current skills

Dislikes

The company invests in the latest technology, allowing freshers to work with cuttingedge tools and systems that promote efficiency and innovation The relaxed yet productive atmosphere enables employees to achieve high performance without the stress of unrealistic deadlines or constant pressure

Likes

Leadership is highly involved in wellness and community activities The balance of exciting work events and engaging leadership makes this a dynamic and enjoyable workplace

Dislikes

Leaders at this company genuinely care about employee development and foster a positive and supportive work environment There’s never a dull moment here

Likes

The company supports employees in expanding their skill set by facilitating interdepartmental exposure and development opportunities Employees have access to a generous amount of paid time off, ensuring they can recharge and avoid burnout

Dislikes

The company fosters open lines of communication, ensuring that all employees are informed and involved in the decisionmaking process Colleagues are open and communicative, making it easy to share ideas and collaborate effectively

Likes

The company is open to flexible hours and remote work options, allowing employees to work in a way that suits them best

Dislikes

The team dynamics here are fantastic—everyone collaborates and supports each other, making it a joy to work together They offer a wide range of leave options that meet employees' needs

Likes

A very inclusive culture, welcoming people from all backgrounds and experiences

Dislikes

The company has implemented comprehensive safety protocols, and there's a strong emphasis on employee wellbeing The company offers a highly competitive benefits package, including health, dental, vision, and generous paid time off

Likes

Very few - 1. Free food 2. Brand name

Dislikes

1. Work is not appreciated. Leadership is just worried about saving their jobs than focussing on their team members.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Cab service and free food.

Dislikes

- Good work culture is a scam. The environment in actual in pathetic. There is no process in place to handle incidents of bad behaviour. I myself have faced eve teasing, and when raised it with senior leadership, they asked me to ignore it and focus on work. When I raised it with the CLR team ( colleague labor and relations), they said it doesn't fall under their work basket. The only reason Amex tops in the workplace culture is because they are very good at hiding incidents of bad behaviour. So many people around us have left because of the same. One of the incidents involved someone directly reporting to MD India, still no action was taken. - Promotions are very difficulty to get. There aren't much vacancies anyways, and some of which that do come up, they already have an internal candidate decided. They only post those vacancies in portal for compliance sake. They keep advertising lateral movement instead of vertical movements. - Low salaries compared to competitors. -They have been actively hiring female employees to maintain the gender ratio, but do nothing when we face discrimination by our managers or are misbehaved by other male colleagues. Two female analysts under my VP team have already left this year citing mental health issues. - They are not laying off people because they have been actively placing people in PIP. Every director has been informed the no of people to eliminate from their team. PIP itself creates so much mental pressure that the employee themselves end up resigning. Hence the attrition rates have also increased, but no news of layoffs....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.