AmbitionBox
Reviews
American Express
based on 3.1k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Rating distribution
Category Ratings
Salary
Company culture
Work-life balance
Job security
Skill development
Work satisfaction
Promotions
Insights from employee reviews on AmbitionBox
60% employees reported
100% employees reported
80% employees reported
View more detailed insights
4 reviews
2 reviews
Jobseekers also viewed
Full Time
Social & Public Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Overall Rating
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Everything about Amex is awesome
No dislikes
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about American Express
Full Time
Operations Support Department
Overall Rating
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Excellent work culture and employee satisfaction
Nothing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Contractual
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dream job
Na my company world best
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
You helped me grow professionally.... Thank you so much
Nothing...
Awesome
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Part Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Gr8 working with them with nice team and floor manager.
Few coligues
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Salary was very good
Terrible Rating and appraisal system. Also their designations are so limited that most people keep waiting for a promotion for years. (Unless of course you've buttered up your reporting manager)
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Salary on time and on 25th of every month, good incentives structure
No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work culture, support, tech
None
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
All depends on your leader. If you get good leader you are lucky though.
Leader's outside your country they never allow you to have good apprials. They promote people you report to them in their country.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Time bound research and result oriented. Gives liberty to explore and express.
None
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Yes
I'm happy new year
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Team members
Late night calls No benefits for Pune employees
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Everything.
Director might play politics.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work timings: Strict Timings
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Employee Benefits
Decision making is slow at higher level
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The company supports employees in expanding their skill set by facilitating interdepartmental exposure and development opportunities Employees have access to a generous amount of paid time off, ensuring they can recharge and avoid burnout
The company fosters open lines of communication, ensuring that all employees are informed and involved in the decisionmaking process Colleagues are open and communicative, making it easy to share ideas and collaborate effectively
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The company is open to flexible hours and remote work options, allowing employees to work in a way that suits them best
The team dynamics here are fantastic—everyone collaborates and supports each other, making it a joy to work together They offer a wide range of leave options that meet employees' needs
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
A very inclusive culture, welcoming people from all backgrounds and experiences
The company has implemented comprehensive safety protocols, and there's a strong emphasis on employee wellbeing The company offers a highly competitive benefits package, including health, dental, vision, and generous paid time off
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Salary 3 days office, 2 WFH Yearly promotion, if you are a female and if your Director is Sameer Ojha, EDDS
Promotions to only females, rather than deserving candidates As licking culture Yearly promotion, if you are a female and if your Director is Sameer Ojha, EDDS No work life balance Peanuts, in name of appraisal
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Very few - 1. Free food 2. Brand name
1. Work is not appreciated. Leadership is just worried about saving their jobs than focussing on their team members.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Toxic work culture and worst management . U can’t work there for more than two years, either they will chuck you out or you will leave by yourself. Over pressure and no work life balance. The only reason they are always hiring is because every year the attrition rate is beyond limits .
Management and politics, work culture
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
In my role I had an amazing work life balance. Never received a call from my bosses to work on holiday or work off .
No skill enhancement. Even if you emailed to the Managers or Directores of a particular project to learn their work, it's seldom that you get any reply.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Everything is just perfect and leader are so supportive and you will love to work there
Nothing to dislike only promotion is little bit slow that also depends upon your overall performance
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb
Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Amex is everything one could ever ask for.
Amex doens't invest in cross functional training of people. Especially the people from operations are confined to a fixed repetitive job.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Claim your company page and respond to reviews as an employer.
#4 Best Large Company - 2022
#1 Best Large Financial Services Company - 2022
#18 Best Large Company - 2021
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 60% of em...ployees reported the working days at American Express as Rotational Shift. 100% employees reported the work timings at American Express as Flexible timing. Read moreMasterCard
Wells Fargo
JPMorgan Chase & Co.
HSBC Group