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American Express Customer Care Professional Reviews

Updated 10 Jun, 2024
Overall Rating
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4.7/5
based on 14 reviews

Rating distribution

Category Ratings

4.9

Salary

4.7

Company culture

4.7

Job security

4.6

Work-life balance

4.6

Skill development

4.5

Promotions

4.5

Work satisfaction

What employees say about American Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

91% employees reported

Flexible timing

Flexible timing

67% employees reported

No travel

No travel

91% employees reported

Gender based rating

4.8
female

Rated by Women

8 reviews

4.4
male

Rated by Men

5 reviews

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Top Mentions in American Express Customer Care Professional Reviews

14 reviews found

Sort by: Popular
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People also ask about American Express's Customer Care Professionals

Is American Express a good place to work for Customer Care Professionals?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.7 out of 5 from over 14 employee reviews, it's clear that most customer care professionals have a positive experience working at American Express. Salary holds the highest rating at 4.9, while career growth is rated the lowest amongst all factors at 4.5. Read reviews about salary and on AmbitionBox.
Does American Express pay their Customer Care Professionals well?
According to AmbitionBox reviews, American Express customer care professionals rate their salary and benefits at 4.9 out of 5, based on 14 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that American Express is generally seen as a place that values and rewards its workforce fairly. You can know more about American Express's customer care professionals salaries here and to read reviews specifically about salary and benefits at American Express for customer care professionals, click here .
How is the work culture at American Express for Customer Care Professionals?
Work culture at American Express for customer care professionals is rated 4.7 out of 5 by 14 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at American Express.
How is the job security at American Express for Customer Care Professionals?
Based on 14 reviews on AmbitionBox, American Express's customer care professionals rate job security at 4.7 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at American Express, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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American Express Customer Care Professional Salary
based on 45 salaries
₹3.6 L/yr - ₹8.5 L/yr
86% more than the average Customer Care Professional Salary in India
View more details
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
+4 more benefits
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