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American Express

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based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

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Filter reviews by

American Express Ccp Lead Reviews

based on 13 reviews

Updated 18 Oct, 2023

Overall Rating

3.9/5

How AmbitionBox ratings work?

Category Ratings

4.3

Salary

4.1

Skill development

4.1

Work satisfaction

4.0

Company culture

3.8

Job security

3.8

Work-life balance

3.7

Promotions

13 reviews found

Sort by: Popular

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Aug 2023

Likes

Work environment is really good

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing specific that I can mention

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Oct 2023

Likes

Excellent and perfect

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Shift pattern is not flexible

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Ccp Lead in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Aug 2023

Likes

Food and cabs and air conditioning

Dislikes

Politics Job security unfair practices

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jun 2023

Likes

Everything was simply amazing

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nope there is nothing to

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 07 Oct 2023

Likes

Good package and goodies.

Salary - Good

Dislikes

High and dirty politics.

Job security - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Ccp Lead in Gurgaon / Gurugram

New account Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2022

Likes

Awesome. No bad point on it

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na.. it is good n perfect

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Ccp Lead in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 May 2022

Likes

Great work environment, helpful colleagues. Overall a great place to work.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Issue with getting leaves

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about American Express.

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 May 2022

Likes

American express employee relationship policies are the best in industry and leave policies are also the best.

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

The growth is slow as the hierarchy they follow is a long queue. Though you get very good pay at all stages still the hierarchy can be changed so people can grow to next level

Work Details

Work life was average as the workflow was high in chat process however the leave policies are nice so you can manage.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Ccp Lead in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Sep 2020

Likes

Great company to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All good

Work Details

Amezing

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Ccp Lead in Gurgaon / Gurugram

Legal Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 13 Sep 2022

Likes

It's a Rich company and somewhat better than others, but Indian managers are very bad and are ruining its it

Dislikes

Regionalism, Punjabi dominance, nepotism in promotions, completely a non employee. Enteric organization, only customer centric.. Takes more work than it pays..

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Ccp Lead in Gurgaon / Gurugram

Credit card operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Dec 2017

Likes

Simply awesome

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Ccp Lead

Compensation & Benefits Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Mar 2018

Likes

You will not get a job stafication if you join Amez

Dislikes

Work environment and their leadership

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Ccp Lead

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Oct 2018

Likes

One of the best company to work for.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Top trending discussions

View All

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

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American Express Ccp Lead Reviews by Locations

American Express Ccp Lead Gurgaon / Gurugram Reviews

American Express Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 84% of e...Read more

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American Express Reviews >
American Express Ccp Lead Reviews

Gender Based Ratings for American Express Ccp Lead

based on 13 reviews

Rated 4.6 for Salary and 4.4 for Skill development

Rated 4.1 for Salary and 4.0 for Company culture

Working Days for American Express Ccp Lead

based on 13 reviews

Rotational Shift

84%

Monday to Saturday

8%

Monday to Friday

8%

Work Timings for American Express Ccp Lead

based on 13 reviews

Flexible timing

Strict (5.30pm - 2am)

Strict (10am - 6.30pm)

55%

15%

15%

15% employees reported other strict timings

Shift Timings for American Express Ccp Lead

based on 13 reviews

Day shift

Night shift

67%

33%

Business Travel for American Express Ccp Lead

based on 13 reviews

No travel

75%

Within city

25%

American Express Ccp Lead Salary

based on 48 salaries

₹5 L/yr - ₹13 L/yr

11% more than the average Ccp Lead Salary in India

View more details

Employee Benefits for American Express Ccp Lead

Office cab/shuttle

3 total responses

Health insurance

2 total responses

Office gym

2 total responses

Job/Soft skill training

3 total responses

+1 more benefit

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