AmbitionBox
Reviews
American Express
based on 3.2k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Retail & B2C Sales Department
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Work Culture, Job Security, Company Policy
What people are saying about American Express
Full Time
Operations Department
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Toxic work culture and worst management . U can’t work there for more than two years, either they will chuck you out or you will leave by yourself. Over pressure and no work life balance. The only reason they are always hiring is because every year the attrition rate is beyond limits .
Management and politics, work culture
Full Time
Sales Support & Operations Department
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Everything is just perfect and leader are so supportive and you will love to work there
Nothing to dislike only promotion is little bit slow that also depends upon your overall performance
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Greatest place to work with
Nothing
Full Time
Retail & B2C Sales Department
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Timely payouts, good brand values, corporate card vertical is good to work
Worst work life balance, no promotion in consumer cards
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
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Full Time
Banking Operations Department
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Everything.. the best employee centric company
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
BD / Pre Sales Department
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Full Time
Retail & B2C Sales Department
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Salary on time and on 25th of every month, good incentives structure
No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.
Full Time
Banking Operations Department
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Work culture and values of personal & work life balance
Development plan towards Tier 2 & 3 cities
Full Time
Enterprise & B2B Sales Department
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Work life balance Colleague engagement Work culture
Career growth
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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There are various wellness initiatives, including gym memberships, mental health resources, and wellness programs to keep employees healthy There’s a real focus on transparency here, from toplevel strategies to daytoday operations, which fosters trust and engagement among all employees Employees have the chance to interact with various departments and learn new perspectives, which enriches their experience and knowledge...Read More
A strong sense of community and inclusivity among employees from all backgrounds. There are countless opportunities for professional growth and advancement
Full Time
Non Voice Department
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Flexible work arrangements and supportive policies make it easy to balance professional and personal commitments A highly inclusive and supportive atmosphere that makes coming to work every day enjoyable Health insurance plans cater to a diverse range of needs, ensuring all employees have access to care that suits their unique health requirements
The company fosters a culture of inclusivity through its active and diverse employee resource groups, providing a sense of community and belonging for all employees It makes working here feel like you're part of a strong, supportive team
Full Time
General Insurance Department
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The company supports its employees’ professional growth by offering resources for learning new technologies and improving current skills
The company invests in the latest technology, allowing freshers to work with cuttingedge tools and systems that promote efficiency and innovation The relaxed yet productive atmosphere enables employees to achieve high performance without the stress of unrealistic deadlines or constant pressure
Full Time
General Insurance Department
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Leadership is highly involved in wellness and community activities The balance of exciting work events and engaging leadership makes this a dynamic and enjoyable workplace
Leaders at this company genuinely care about employee development and foster a positive and supportive work environment There’s never a dull moment here
Full Time
Operations Support Department
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The company supports employees in expanding their skill set by facilitating interdepartmental exposure and development opportunities Employees have access to a generous amount of paid time off, ensuring they can recharge and avoid burnout
The company fosters open lines of communication, ensuring that all employees are informed and involved in the decisionmaking process Colleagues are open and communicative, making it easy to share ideas and collaborate effectively
Full Time
Voice / Blended Department
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The company is open to flexible hours and remote work options, allowing employees to work in a way that suits them best
The team dynamics here are fantastic—everyone collaborates and supports each other, making it a joy to work together They offer a wide range of leave options that meet employees' needs
Full Time
Operations Support Department
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A very inclusive culture, welcoming people from all backgrounds and experiences
The company has implemented comprehensive safety protocols, and there's a strong emphasis on employee wellbeing The company offers a highly competitive benefits package, including health, dental, vision, and generous paid time off
Full Time
Service Delivery Department
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Salary 3 days office, 2 WFH Yearly promotion, if you are a female and if your Director is Sameer Ojha, EDDS
Promotions to only females, rather than deserving candidates As licking culture Yearly promotion, if you are a female and if your Director is Sameer Ojha, EDDS No work life balance Peanuts, in name of appraisal
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Very few - 1. Free food 2. Brand name
1. Work is not appreciated. Leadership is just worried about saving their jobs than focussing on their team members.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Cab service and free food.
- Good work culture is a scam. The environment in actual in pathetic. There is no process in place to handle incidents of bad behaviour. I myself have faced eve teasing, and when raised it with senior leadership, they asked me to ignore it and focus on work. When I raised it with the CLR team ( colleague labor and relations), they said it doesn't fall under their work basket. The only reason Amex tops in the workplace culture is because they are very good at hiding incidents of bad behaviour. So many people around us have left because of the same. One of the incidents involved someone directly reporting to MD India, still no action was taken. - Promotions are very difficulty to get. There aren't much vacancies anyways, and some of which that do come up, they already have an internal candidate decided. They only post those vacancies in portal for compliance sake. They keep advertising lateral movement instead of vertical movements. - Low salaries compared to competitors. -They have been actively hiring female employees to maintain the gender ratio, but do nothing when we face discrimination by our managers or are misbehaved by other male colleagues. Two female analysts under my VP team have already left this year citing mental health issues. - They are not laying off people because they have been actively placing people in PIP. Every director has been informed the no of people to eliminate from their team. PIP itself creates so much mental pressure that the employee themselves end up resigning. Hence the attrition rates have also increased, but no news of layoffs....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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