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4.1

based on 24.7k Reviews

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Amazon Customer Care Executive Reviews

Updated 1 Feb, 2025
Overall Rating
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4.4/5
based on 264 reviews

Rating distribution

Category Ratings

4.4

Company culture

4.3

Salary

4.3

Work-life balance

4.2

Skill development

4.2

Work satisfaction

4.1

Job security

3.9

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

83% employees reported

Rotational Shift

Rotational Shift

55% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

77% employees reported

Gender based rating

4.4
female

Rated by Women

109 reviews

4.4
male

Rated by Men

138 reviews

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Top Mentions in Amazon Customer Care Executive Reviews

264 reviews found

Sort by: Popular

Top Amazon Customer Care Executive Interview Questions

Q1. What is customer service, how do we deal with customer service
Q2. can you communicate with customers of rage behaviour in very calming tone

Get interview-ready with top interview questions

View all 16 questions
Q4. What does the phrase One on One mean?
Q5. Is T20 Cricket killing Real Cricketing Skills?
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People also ask about Amazon's Customer Care Executives

How is Amazon to work for?
Amazon is rated 4.4 out of 5, based on 264 reviews by employees on AmbitionBox. Amazon is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.9 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.3 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.4 at Amazon by 264 employees. While job security is rated 4.1 and work-life balance is rated 4.3 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
Is work from home available in Amazon?
According to AmbitionBox, 83% Amazon employees work from home permanently, 9% work from office 3 days/week (based on 23 AmbitionBox reviews in last 6 months).

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Amazon Customer Care Executive Salary
based on 601 salaries
₹1.2 L/yr - ₹6.2 L/yr
28% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
36 total responses
freemeal
Free meal
23 total responses
onsite
International/On-site exposure
13 total responses
joining
Joining bonus
11 total responses
+26 more benefits
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