Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Technical Support Associate Reviews
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9 reviews found
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"salary"
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Technical Support Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Mar 2023
Likes
Here are 5 reasons to work at Amazon.
1. Work Environment
More than 21% of the employees believe that the work environment of Amazon is amazing to work in. Many employees claim it to be a good place to start a career in.
2. Brand Name
If you depend upon the brand name then it is best to jump on the offer of Amazon right away. The brand name holds a lot of value for the employees that are cited by 18% of the employees.
3. Quality of Work
Out of 720 employee’s reviews, 17% of the employees believe that the quality of work at Amazon is good to go. Some of the employees have given feedback saying that skill-oriented jobs are essential for the seekers.
4. Salary
The employees working at Amazon states that the salary of the company is as per the market and industry standards. Along with this, some gave feedback that Amazon is a good place to grow and learn.
5. Work-Life Balance
More than 17% of employees believe that Amazon offers a work-life balance. The company offers flexibility and only extends the hours in case of emergency and the profile type of the professionals....Read More
Dislikes
No comments
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate (working remotely)
VCS NORTH AMERICA Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2022
Likes
the pay & gifts you get in peak season.
Dislikes
managers have no hands on experience about the things entry or level 2 associates go through. they only care about metrics & the time you spent on the desk.. this mf called nikhil grpm was the most half assed dimwitted person I've ever seen. he promises you that you won't have to pay any buyout if you wish to resign and then later slaps you with a 30,000 paycheck that you'll have to pay over a duration to extort a relieving letter from his bU!tt</mark>. this is the case with most of the managers for CS india/NA/UK,etc. your team leader will keep annoying you if you aren't productive even in graveyard shifts. your health is definitely on stake. DO NOT JOIN VCS IF YOU HAVE FURTHURE EDUCATION PENDING AND HAVE OTHER JOB OPTIONS.. mfs will switch ur routine as they like and will put you through hell by making you answer calls, chats and emails all at once and nobody will appreciate your work. nobody will. period....Read More
Technical Support Associate in
Hyderabad / Secunderabad
Full Time
·
Customer support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 13 Jul 2022
Likes
-Agreable pay
-Exposure to how an MNC works
-Transportation allowance & NSA
Dislikes
-Downgrading of company's services overtime impacting the CS roles.
-High or unreal goals.
-No work satisfaction. Results are chance & luck based, hence despite giving it your all you might still have bad outcomes from time to time.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Bangalore / Bengaluru
Technology / IT Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Sep 2022
Likes
Very good work life balance
Dislikes
Promotions are long due and pay is less for associate level roles
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Noida
Customer service and operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 08 Feb 2022
Likes
Great culture. Management provides enough support. Great benefits and compensation.
Dislikes
Work life balance can be disturbing if you are not comfortable to work in graveyard shifts. Growth opportunities are less.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Hyderabad / Secunderabad
Alexa tech support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 16 Oct 2019
Likes
The benefits and compensation are quite satisfactory
Dislikes
The work is a bit stressful and sometimes it's too much for one to handle
Work Details
Work days: Rotational Shift
(Flexible Timings)
Technical Support Associate in
Hyderabad / Secunderabad
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Mar 2020
Likes
This company is good at resolving customer issues and providing delightful experience to customers. The salary part is good for the qualification they hire for. Good at conducting fun activities to provide refreshments to employees and I like the employees re- hire policy’s and employee recognition....Read More
Dislikes
This company has very good feedback regarding workplace but my experience is not so good. Employees doesn’t get their leaves very easily which they own. Reason is less ManPower. The Job security and growth opportunities are very poor. Less employee benefits, Company has an opportunity to provide more benefits to employees and the work pressure is high....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Amazon.
Technical Support Associate in
Hyderabad / Secunderabad
People also ask about Amazon's Technical Support Associates
Is Amazon a good place to work for Technical Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 9 employee reviews, it's clear that most technical support associates have a positive experience working at Amazon. Salary & Benefits holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.9. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Amazon pay their Technical Support Associates well?
According to AmbitionBox reviews, Amazon technical support associates rate their salary and benefits at 4.4 out of 5, based on 9 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's technical support associates salaries here and to read reviews specifically about salary and benefits at Amazon for technical support associates, click here.
How is the work culture at Amazon for Technical Support Associates?
Work culture at Amazon for technical support associates is rated 4.3 out of 5 by 9 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for technical support associates, click here.
How is the job security at Amazon for Technical Support Associates?
Based on 9 reviews on AmbitionBox, Amazon's technical support associates rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon for technical support associates, click here.
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