Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Customer Service Associate (Csa) Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
15 reviews found
for
"work culture"
Return to all reviews
Customer Service Associate (Csa) in
Pune
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Jan 2023
Likes
Company Culture.
Dislikes
No work satisfaction. No appraisals. No growth.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jan 2022
Likes
job security
work culture
management
company policies
Dislikes
everything is good
Work Details
support customers
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Coimbatore
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 10 Sep 2021
Likes
Company is great and have great work culture.You have to work for 9 hours with 1 hour break
Pros
Timely shift
No target
Benefits like Zeta meal card, other allowance.
Cons
Temp job for 3 or 6 months according to requirements.
Salary is ok
Can't learn anything new
Ok if you are looking for a temp job...Read More
Work Details
Hoof
Work days: Monday to Friday
(Strict Timings)
Customer Service Associate (Csa) in
Pune
Full Time
·
Retail Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Nov 2022
Likes
Work culture is Amazing
Dislikes
Worst management team
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Noida
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 12 Jun 2022
Likes
The best part of working at amazon is the work culture! Incentives etc.
Dislikes
Amazon doesn’t hire fresher for permanent role and they don’t even extend the contract of the employee even if he/she is performing good which is kinda unfair.
Work Details
It’s quite good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Jan 2022
Likes
Work culture is good , yearly bonus and other allowances are given
Dislikes
Less growth opportunity
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Coimbatore
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Dec 2021
Likes
Great team and company culture, good incentives and can make lot of connections while working
Dislikes
Nothing was a great experience
Work Details
In the case of job it can be rough sometimes cause of the people we deal with but overall was good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Amazon.
I like my work and job security the culture is good and the staff management is always supportive and motivate to achieve a good RAP and company policies are also very nice. Everything is perfect. Except my job extension..
Dislikes
I dislike only 1 thing that is contractual basis hiring.
Work Details
I was good. And i enjoy and learned many new things over all experience was like a dream comes true worked with Amazon is like just wow wow wow.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Pune
Pune Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Jul 2021
Likes
Working culture
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Coimbatore
UI / UX Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Oct 2021
Likes
Amazing allowance & work culture is really good. Good food provided
Dislikes
Too much politics in the management & growth is less compared to other companies. Trainings are not properly given
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Wfh (working remotely)
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2021
Likes
Good work culture and supportive management
Dislikes
Job insecurity . Contractual
Work Details
I struggled a bit in the beginning as there were night shifts but later got adjusted with supportive management
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Coimbatore
UI / UX Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Oct 2021
Likes
Amazing allowance, work culture is so good & you will always work with fun.
Dislikes
Politics & less recognition is given to hard working emplyees. Training is made quickly & it’s not efficient
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Noida
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 29 May 2021
Likes
Great culture
Dislikes
Low salary, shifts are at rotation.
Work Details
Great.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
People also ask about Amazon's Customer Service Associate (Csa)s
Is Amazon a good place to work for Customer Service Associate (Csa)s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 15 employee reviews, it's clear that most customer service associate (csa)s have a positive experience working at Amazon. Company culture holds the highest rating at 4.7, while job security is rated the lowest amongst all factors at 3.8. Read reviews about company culture and job security on AmbitionBox.
Does Amazon pay their Customer Service Associate (Csa)s well?
According to AmbitionBox reviews, Amazon customer service associate (csa)s rate their salary and benefits at 4.3 out of 5, based on 15 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer service associate (csa)s salaries here and to read reviews specifically about salary and benefits at Amazon for customer service associate (csa)s, click here.
How is the work culture at Amazon for Customer Service Associate (Csa)s?
Work culture at Amazon for customer service associate (csa)s is rated 4.7 out of 5 by 15 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer service associate (csa)s, click here.
How is the job security at Amazon for Customer Service Associate (Csa)s?
Based on 15 reviews on AmbitionBox, Amazon's customer service associate (csa)s rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for customer service associate (csa)s, click here.
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