Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Customer Service Associate (Csa) Reviews
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6 reviews found
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"salary"
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Customer Service Associate (Csa) in
Coimbatore
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Sep 2021
Likes
Company is great and have great work culture.You have to work for 9 hours with 1 hour break
Pros
Timely shift
No target
Benefits like Zeta meal card, other allowance.
Cons
Temp job for 3 or 6 months according to requirements.
Salary is ok
Can't learn anything new
Ok if you are lookingfor a temp job...Read More
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Work Details
Hoof
Work days: Monday to Friday
(Strict Timings)
Customer Service Associate (Csa) in
Kolkata
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Jan 2022
Likes
Work culture is good , yearly bonus and other allowances are given
Customer Service Associate (Csa) (working remotely)
Contractual
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 23 Feb 2023
Likes
Fixed timing , timely salary
Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Good
Dislikes
Shift change and continuous work
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Greater Noida
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Mar 2021
Likes
Salary/ pay and allowances
Dislikes
Poor work culture
Insestitive leadership
Inhuman treatment
Bad management
Employees not valued
Work not recognised
Lot of politics
Work issued not recognised and reported
Genuine issues not taken into consideration
Wrong things being supported
False feedback forwarded to the top management
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Better understand
Humanity being followed
Customer Service Associate (Csa) in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 30 Aug 2020
Likes
I saw many companies caring for their customers but in Amazon they care for employees same as customers. In this pandemic situation Amazon ensure that not only we get salary on time but also get full salary. Apart from this various well being programme has been continuously running to ensure employees well being. Thank you Amazon....Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Till now did not get, hope it still remain the same.
Work Details
Well balanced work life with adequate time for family as well and work from home really help in this
People also ask about Amazon's Customer Service Associate (Csa)s
Is Amazon a good place to work for Customer Service Associate (Csa)s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 6 employee reviews, it's clear that most customer service associate (csa)s have a positive experience working at Amazon. Company culture holds the highest rating at 4.6, while job security is rated the lowest amongst all factors at 3.8. Read reviews about company culture and job security on AmbitionBox.
Does Amazon pay their Customer Service Associate (Csa)s well?
According to AmbitionBox reviews, Amazon customer service associate (csa)s rate their salary and benefits at 4.3 out of 5, based on 6 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer service associate (csa)s salaries here and to read reviews specifically about salary and benefits at Amazon for customer service associate (csa)s, click here.
How is the work culture at Amazon for Customer Service Associate (Csa)s?
Work culture at Amazon for customer service associate (csa)s is rated 4.6 out of 5 by 6 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer service associate (csa)s, click here.
How is the job security at Amazon for Customer Service Associate (Csa)s?
Based on 6 reviews on AmbitionBox, Amazon's customer service associate (csa)s rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for customer service associate (csa)s, click here.
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